Casa de las Rosas

Explore Casa de las Rosas
8.2
Very Good
From 198 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.2

Service and Facilites

8.6

Traveler Reviews Casa de las Rosas

Number of reviews per page
20
40
Top reviews
Melanie
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Directly in Cuenca el centere. Perfect for walking. Go to the street vendors and grab some authentic Ecuadorian street food in the evening. Very friendly staff. Building was well kept and clean though a bit noisy. Beautiful old hardwood floors announced every visitor. There is on-site parking for about $4 overnight. A lovely light breakfast was provided
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Robert
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They advertise on Expedia as self parking with a maximum cost of $6 per day, but then when you get there you find out that if you move the car in and out during the day then you will be charged the garage’s regular rate of two dollars per hour and so they tell you if you buy parking slips from one of the vendors on the street and take your car out of the garage by 8:30 am and park on the street then it will only cost you one dollar for two hours. Then you wait until 8 pm at night to put the car back into the garage where you can then leave it until 8:30 am again at $4 for the night. The garage is owned by a separate company that wants to make regular money during the day and it has only a few spaces so they would prefer if you remove it during the day. So overall you are spending your whole day trying to manage your car and looking for parking. There is a sense of desperation and lack of finances. On Sunday morning there was a change of staff who arrived late to make the breakfast and acted like they did not want to be there.
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Windy
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing place and good value for the 2 bdrm with kitchen, but the kitchen was not stocked with the basics and no dishcloths or dishtowels.
Windy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing spacious 2 bedroom, 2 bath with kitchen and full size fridge with a rooftop place to do yoga. However the kitchen was not very well stocked with cutlery, dishes and pots etc... so had to ask for things.
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had checked out early from another hotel and not only they allowed me to drop off my luggage but got my room ready earlier than their check-in time. When I left the next day, they called a taxi for me to take me to the airport. EXCELLENT SERVICE!
Karol
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were very welcoming and helpful; however, the room did not appear clean. The bedsheets and covers looked worn and unclean. The shower drain gets clogged every time someone showers, and it takes time to unclog.
Eloísa
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Muy buen hotel. Cumple con lo necesario para pasar unos días en Cuenca
Katherine
icon-Leisure
Leisure
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The property is outdated and not safe around the area. Not clean and no privacy.
Anjli
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very average basic property with thin walls so could hear lots of noise especially in the morning. Not the cleanest either. Staff are helpful booking taxi for us and also doing our laundry for $10. Breakfast also basic, with bread, some fruit and eggs. It is far from most things, we had to take a cab regularly. Decent Artisanal market close by.
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Jimmy
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff is friendly and helpful , the place needs updating but not bad for the price
Lady Dayana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

the price was good , not many options in entertainment
maritza del carmen
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

There is a partnership between Expedia and the Casa de las Rosas Hotel to steal people's money.
Jeffery
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

We stayed in the Azul room with balcony, which was nice. Although we could hear people in the hallway and going up the stairs, we didn’t hear anyone else when they were in their rooms, not even the family with a baby. Breakfast was simple and a nice way to start the day. One problem with our room was a broken latch on the balcony door, so we heard street noise all night. My only other criticism was the $15 charge for pickup from the airport, which is less than 5 minutes from the hostal. We also had to leave at 6am, and the receptionist said she arranged a taxi to pick us up, but after waiting until 6:10, we finally walked to the corner and hailed our own taxi. Overall, not a bad place to stay.
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Leonidas
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I had to ask for towels, shampoo etc.. almost everyday. I had to ask them to clean my room. I had waited 3 days. They had 24 hour service, however I had to wait nearly an hour to enter my room, bc they were sleeping and didn't hear the phone calls and banging on the door. 3 stars, I know may be too much. but they were apologetic and cordial
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Jorge
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great rooms for the price!
Shaun
icon-
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Didn't take cretit cards, not the best neighborhood, and the place was noisy at 6:15am, couldn't sleep after that. The room was fine.
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

My experience was wonderful, excellent for tourists, I recommend it for everyone, it’s better than they offering at Expedia website!
Andrey
icon-Leisure
Leisure
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Thanks!
Samantha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Excelente lugar, limpia, cómoda y buena ubicación
marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

Staff is very kind , specially Nataly , this place is very comfortable, location is perfect .
Number of reviews per page
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