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People often mention about Four Points by Sheraton Surabaya, Pakuwon Indah
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Staff Friendliness (136)
Bedroom (123)
Hotel Area (117)
Ambiance (111)
Bathroom (109)
Surroundings (101)
Room Space (99)
Accessibility (98)
Family Friendly (97)
Variety (96)
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Traveler Reviews Four Points by Sheraton Surabaya, Pakuwon Indah
Number of reviews per page
20
20
40
40
Customer reviews
N***a
Leisure
10.0
/10
Reviewed 5 day(s) ago
Always happy to come back to this hotel because the place is very comfortable and the food is always delicious.
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Agnes D. C. S.
10.0
/10
Reviewed 7 day(s) ago
Everything is perfect. Thank you.
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I***I
Staycation
8.5
/10
Reviewed 3 week(s) ago
Comfortable. Visiting Indonesia. It was a little difficult to find the lobby the first time.
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R***u
Leisure
8.5
/10
Reviewed 3 week(s) ago
The receptionist was very friendly, but I was given a very small room. Perhaps because I booked online, I was given a very standard room. Luckily, I found a restaurant employee, Fajar, who was very pleasant and excellent in serving me.
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K***i
Staycation
9.7
/10
Reviewed 4 week(s) ago
The hotel staff are friendly and the rooms are clean.
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MW
Mardiana W.
Business
10.0
/10
Reviewed 6 week(s) ago
Always love every stay here
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G***e
Leisure
10.0
/10
Reviewed 6 week(s) ago
Nice place to spend the weekend and family gathering in Surabaya
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Verified Traveler
Leisure
10.0
/10
Reviewed 6 week(s) ago
Great place to stay, especially if you want to stay at a hotel next to the mall
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Verified Traveler
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, and the beds are comfortable and large. The breakfast menu is extensive, complete, and very tasty. My son really enjoyed staying at Fourpoint. The strategic location is close to the mall and the distance to the city is also affordable. 🥰 Very good price.
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hw
herman w.
Business
9.7
/10
Reviewed 8 week(s) ago
Friendly staff and nice surrounding area
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MP
Muljadi P. S.
Business
9.4
/10
Reviewed 8 week(s) ago
Easy access to the mall. Many food options
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uwix s.
10.0
/10
Reviewed 10 week(s) ago
Awesome hotel with a wonderful view. Convenient and friendly service.
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A***a
10.0
/10
Reviewed 11 week(s) ago
Good service, everything is great.
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R***i
9.7
/10
Reviewed 11 week(s) ago
The room is big and clean. The food is delicious, with a wide variety of food ❤️
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S***h
Staycation
8.5
/10
Reviewed 11 week(s) ago
Professional and friendly staff, pleasant.
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P***A
9.7
/10
Reviewed 11 week(s) ago
The staff service was excellent from check-in to breakfast. I will be back here again.
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P***y
Leisure
9.0
/10
Reviewed 11 week(s) ago
There is no dedicated parking for hotel guests, the restaurant for breakfast does not accommodate the number of guests staying.
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Verified Traveler
Business
10.0
/10
Reviewed 12 week(s) ago
Nice and Great 👍👍⭐️⭐️⭐️⭐️⭐️
+3
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RA
Rudi A.
Leisure
10.0
/10
Reviewed 12 week(s) ago
Friendly waiters and clean place, very comfortable.
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RA
Rudi A.
10.0
/10
Reviewed 12 week(s) ago
The waiter is friendly and the place is clean in the mall again.