Very nice facilities and staff could not be more helpful. Room on the small side but had an outside seating and with the other facilities available the room was only used for sleeping.

Staff are very unhelpful. Each department pushes responsibility on to the next. As a customer you always feel you are being scammed especially when it comes to cash transactions. Nobody has change. This is in an effort to make you give up and not ask for change.

The pool, restaurant and bar were fantastic. The rooms should have had ac for the price.

The staff were amazing really enjoyed my stay

Walking distance to the Falls. Nice stores very close by.

The property is beautiful, staff are outstanding and anything is possible just ask for it. My sandals sole went undone due to the heat and the staff fixed them within 20 mins. Amazing service. Only points are that the chalettes are not noise isolating so you hear everything around you and humidity smell is real. But it is a great place and amazing value for money.

Felt very safe

Not a fault of the property, helicopters are hovering 8:00 am to 6:00pm if property is near the falls. Staff is incredibly friendly at this hotel. Food is ok. Property is very convenient for shopping.

Great location

Nice looking hotel but poor service from reception throughout stay and unclear how water in room can be used

Lovely property

Shearwater was relaxing and comfortable, but I was bothered that the staff would never help me with smaller bills even though you see other guests constantly paying with cash.

Convenient access to Victoria Fall

One of the best resort, beautiful, mystical, comfortable and a place I would come back again and again!

Wonderful stay. Beautiful resort style hotel very close to Victoria Falls. Staff was also very friendly and helpful. Also have partnerships with many of the activities around town, which made registering for them and getting there very easy.

Nice property just tiny rooms.

We loved our stay at Shearwater Explorers Village - 10/10 for sure! The property was immaculately clean, the breakfast was absolutely delicious, and our room was perfect with the mosquito net to keep us safe from bites at night. Most of all we loved the staff - reception, cleaning staff, activities staff, bartenders and restaurant servers were incredibly warm and friendly. They were what makes Shearwater Explorers Village the perfect place to stay when visiting Victoria Falls. We highly recommend staying at Shearwater Explorers Village.

Great location can walk to the falls, many restaurants and shopping near by

Shearwater was a good place to spend our three days in Victoria Falls. While it is a bit worn these days and also a bit overpriced relative to the other options in the area, the room was decent, food good, and staff very friendly. The hotel arranged airport transfer was smooth, and the grounds comfortable, though there were very few pool chairs for many guests. Of course, the reason you are in VF is the Falls and the hotel is in a good location with easy walking to souvenirs as well as the nearby Falls. We also stumbled upon a great find - Victoria Falls Distillery - just a couple of blocks away.

We liked the place, but the room was small. The dining room is good with many options on the menu. We also found the Three Monkeys restaurant nearby pretty good.