Everything was great and everyone was so helpful. Our trip was short but memorable. Thank you for everything.

The hotel and staff were very good on the whole although I found the person who checked me out a little rude. Just be aware the hotel is right next to the train station. This is great if you are a tourist like me for getting to the hotel from the airport and travelling back into krakow or down to Auschwitz. But if you have come by car or have other means of transport then the compromise of added noise from the station may not be worth it. Room was spotless. Hotel generally very nice as you would expect from 4 stars. The breakfast was brilliant. Loads of options and takeaway sandwiches in bags a very nice touch. The restaurant menu very sensibly sticks to a limited options but to an excellent standard, I particularly recommend the fried xander. Overall this is a great place to stay in krakow and I very much enjoyed my stay.

great breakfast with providing sandwich takeout

Very nice place. Clean and cosy rooms. I have to admit the restaurant is fantastic - there's a pretty small menu, but that's a plus! Every dish I tried was delicious - desert including.

Great stay. Rooms were a touch small, but that is typical for Europe.

Really good hotel. Nice breakfast Well recommended.

The property is perfectly clean and comfortable. Just keep in mind that train lines are behind the hotel. If you dont care… Its perfect stay

Oui le service et le petit déjuné est très complet et bon

Excellent hotel, spotlessly clean. Food beautiful and staff very friendly and helpful. Would definitely recommend and would stay again if I am ever back in Krakow. Very handy to trams for transport into the city/train station in Krakow. Didn't use leisure facilities so can't comment on them.

The room was very clean. The hotel staff were amazing. Very courteous and very friendly. The breakfast was fantastic with a big selection plus a grab a sandwich on the way out service which I’ve never seen before

The staff were so courteous and approachable. The Hotel was spotless and the food was excellent.

Great place. Excellent location and services. The receptionists were very professional and nice.

Property was nice but we had no housekeeping for the three days we were there and no change of towels or replacement of tea and coffee.

Great hotel

Clean room pleasant staff

The room was clean, staff were amazing and food was exceptional! Can’t wait to go back! :)

Yes

The hotel is literally on the train track!!! I was shocked when I got there, asked for a room not facing the train, got an unappreciated stink eye from the reception guy (seriously not cool), he did give me a side room so didn't hear the train at night. Far from the main attractions. Seems most of the people staying are Polish with a car, if you are like me, without a car, stay elsewhere, everything between walking to the tram, waiting for the tram and the ride itself is 40-45 minutes away The room is tiny however it is the only place so far in Poland with conditioner, not just shampoo, as well as body lotion, which was a nice change....we are used to having these everywhere in the US, in Poland it was a nice treat

Łatwy dostęp, miła obsługa, sauna bardzo dobra ale siłownia niestety pozostawia wiele do życzenia. Śniadania bardzo dobre

Very clean hotel. Wonderful breakfast. Easy access to downtown Krakow. No complaints. Would stay again.