Overall Ratings & Reviews Pulhapanzak Waterfalls Cabins

The cabins were excellent but I would recommend only to stay one day unless, you're there to do other things. Otherwise, it's repetitive. This is my personal opinion. Staff were outstanding & attentive. The guards were friendly and provided excellent service. We stayed here for two nights. 5*

Excellent customer service. Everyone was very kind and prompt to help. My family and I felt pretty welcomed.

This place is amazing. Let's not talk about the Cabins. This is pure enjoyment. Its so nice you don't even wanna leave. So clean. Beds are comfortable it has a porch. Love it. You can seat out there and just enjoy the sound of the river. Beautiful all around. And the Pulhapanzak Waterfalls wow. Everyone needs to see this. AMAZING you will not be disappointed

Awesome place, great place to rest and relax

Had problems on the road, got there late. No one to receive, nowhere to go. left without a place to stay. Claimed to Expedia for refund, they said THEY COULD NOT REACH THE HOTEL FOR SEVERAL DAYS!! so they could not refund without talking to them. Never. ever pay anything in advance with expedia. And avoid this place, for all we know they are out of business already.

Perfect getaway in nature for a day or 2

Very nice property and the staff super nice as well.

Everything is excellent, the service , the place , the food , I recommend , an amazing place to stay, really quiet for relax and spent time with family and friends .

Beautiful stay ..definitely coming back

Love the peacefulness

Is a Beautiful place and a wonderful costumer service.

The park is beautiful. The staff is very attentive. The food is good and inexpensive. Will definitely be going back.

Las instalaciones son hermosas y el lugar muy tranquilo y relajante. PERO, aquí dice que el check in es hasta las 8:00 pm. Llegamos a las 7:30 pm y ni siquiera había nadie en la entrada, así que nos atrevimos a entrar después de buen rato llamando y gritando. De noche no se ven para nada las señalizaciones, estuvimos dentro buscando las cabañas y nadie salía, hasta a los 40 minutos apareció el guardia de la entrada a indicarnos por dónde acceder (es un señor de avanzada edad que por lo visto lo tienen en muchas cosas y con demasiada responsabilidad). Nos recibieron los guardias de las cabañas (muy amables ellos). Por la mañana, al ir a la recepción, la muchacha de ahí no nos quería incluir el desayuno a pesar de que estaba incluido en el pago, estaba necia que no lo incluía y se hacía caras con otra persona del staff, después de largo rato y de mostrarle varias veces que en mi confirmación incluía el desayuno, accedió a atendernos. Estuvimos dos noches, el personal de seguridad es muy amable y atento, sin embargo los demás del staff son sumamente arrogantes y le dan prioridad a los extranjeros. Deben mejorar mucho en la atención al cliente, ya que el lugar es muy bonito pero su atención es pésima.

This is a great way to enjoy the waterfall. The zip-line gives you an amazing birds-eye view of the fall, but the best adventure is the climb down below and behind the fall. The staff are all accommodating and friendly too. And the whole resort is beautiful.

Excellent facility and great staff. Very Friendly.

They didn't give me the room I had reserved

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It was a very cute little cabin right by the river and just a few minutes walk to the waterfall. Pools were ok, some missing tiles and paint but decent.

everything was extraordinary and we still thinking going back everyone wsa so friendly courteous they went the extra mile. Thank you

The trip was great. All the food was really good. And the tour into the falls was awesome!