Metzy Residence Hotel

Explore Metzy Residence Hotel
8.4
Very Good
From 140 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.6

Traveler Reviews Metzy Residence Hotel

Number of reviews per page
20
40
Top reviews
Roseline
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

At times when you go down at the restaurant for dinner my choices of food are not there. Rooms are clean Staff are excellent Bar: limited choice Metzy hotel is business friendly
Marcia
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location was great, the room was spacious with a pool view. The staff were so lovely! There was an issue though with Wi-Fi on arrival; 48 hours later, the problem was remedied. Trying to regulate the hot water, this didn’t get fixed before I left and I didn’t get offered a change of room, as was suggested when I got my Gambian friend to contact them locally. I would definitely have accepted if I was! Scorching hot water and getting my foot burnt was not good but otherwise, had a really nice & peaceful, stay.😁
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morag
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff very helpful and couldnt be more cheerful. Everyone worked very hard to make our stay comfortable and enjoyable. The location of the hotel is excellent for accessing the beach and restaurants and the garden area woth the pool is very relaxing.
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I have stayed here around 6 times now and will continue to do so… great value for money
Eliyas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Brilliant service Brilliant people highly recommended.
jason
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4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

No bar . Restaurant only had chicken sandwich. Breakfast was poor
Gloria Jean
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Love this hotel. I safe an the staff made feel family member. Walking from beach and alway from party scenery. Perfect location.
Lamarana
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Very nice clean
Peter John
6.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Been before will return
Michelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This is my second time staying at this resort and I feel that standards have dropped and repairs are not dealt with quickly and clients are being put in faulty rooms. I was moved twice before getting a decent room. I think next time I will choose a different resort.
Eliyas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Brilliant place to stay, magnificent staff,very clean definately recommend this hotel.
jay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

I stayed for two days only to experience the rooms at the hotel. I was placed in a room with no cleaning before arrival. No towels no toilet paper and a broken toilet seat. My plan was to stay 7 days but I changed my mind and went to another hotel. The front desk clerk girl acted like I was bother to her for asking of my demands for a clean room.
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Fatmata
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The place was clean, their staff are nice and it is close to other tourist attractions spots
Leshonda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

It was my second stay at Metzy. The staff so very friendly and accommodating. Only wish for more variety breakfast for non pork nor beef eaters.
Donna
icon-with Friends
with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious
Donna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Great staff and obviously in the process of making improvements
Michelle
icon-
8.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again
Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
Donna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe. If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
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Margery
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6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
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Number of reviews per page
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