Overall Ratings & Reviews West End Dive Resort

Wifi was down most of the time, cold water shower 2 days in a row at the end of our stay. Ok room, nothing extta and smelled moldy.

Room was cleaned daily, pool was quite, and close to beach and dive shops

Splash Inn dive resort and West end dive resort are same owners. I got to stay at both locations. Both excellent and easy to get to everything walking. But what really makes both these places so special is the warm and friendly staff. They talk to everyone with their first names and really it felt like being with a big family. The dive shop is right beside Splash Inn and you just walk across the street to the boats to head out for your diving or snorkeling. My brother has been going to Roatán for 30 years and diving with Splash inn. I cannot recommend this place enough. Met the owners Paulo and his wife and Rafa who were all so nice. Daryl who works at front reception always smiling and so awesome helping me out with tour ideas and Christopher at the dive shop was so helpful getting me fitted with my dive equipment and really had a great time diving with our divemaster Stirling. I was feeling a bit anxious at the beginning but I buddied with him and made me feel at ease. So 10 stars to the whole team. It was my first visit and they certainly helped to make it fabulous!!

Nice property very clean. Not far from the restaurant strip BUT. 43 stairs to our room. Stayed one night so ok because staff helped lug up suitcases. Would not have been able to do those stairs daily. For those who don’t mind the stairs it’s a nice place with nice pool

Property was well kept. Great staff that was very friendly

For the most part, I enjoyed my stay at West End Dive Resort. I however had an unpleasant experience at the pool. It is important to note that the hotel is located within a private community. My daughter and I went to the pool and I asked a woman if she was using a lounge chair. She immediately asked me if I was staying at the resort. I responded "yes" and then inquired why she would ask such a thing. She said that people sneak onto the property and have been instructed by the owner to ask people if they stay there. She then said she lives in the private community and pays $900 to have access to the pool. My daughter and I were in our swimsuits and walked down the exterior steps from our room that overlooks the pool. Why would anyone not think we're staying there?? This woman clearly acted on her implicit bias based on our ethnic background. I think the owner asking residents to the police the pool is a big mistep. This experience made me feel uncomfortable and while I plan on returning to Roatan, I will not be returning to The West End Dive Resort.

Great place

We had a great stay here and a lovely dive with the dive centre. Special shout out to Michael for his excellent service and the rest of the staff was brilliant too. 10/10 would recommend.

When I made the reservation it’s says breakfast included and at the check in they told us we don’t get it because we made the reservation with Expedia

Thanks

Everything was great except for the odor of the water (especially hot). Water did stink and made the whole room smell. Other than that, everything was great. Great pool, great location and an easy 2 minute walk to West End.

Nice hotel, clean, quiet, with great pool, but very limited services in the building itself.

Is ok just for one night in this case because the airport was close and we can fly to come back to USA

In a great location, clean and had good a/c.

Great pool , wonderful room. Walking distance to everything.

Easily walkable to the shops and food of west end, water taxis to west bay. Area felt safe as well as having security guards on duty.

The staff was excellent. Everyone was very kind and friendly.

An OK property for under $90/night per private room. The room (queen) is OK, cleaned regularly and owners and staff and very friendly and professional, security present at night on premises and the street, but thats about it. Nothing to do on premises, literally, zero activities are happening. There is a BIG pool where occasionally I saw a couple of people swimming in the morning, that's about it. The room had a lot of small maintenance issues. Street which leads to the hotel from the main "Ocean Drive" is poorly lit with large potholes, don't break your neck at night. I found a large number of other properties in the West End which are on the "Ocean Drive" per se, have pier into the "ocean" and are within the same price range.

Old and stinky sheets. Room smells like humid.

Beautiful on the exterior