The cupboards were broken, the breakfast was horrible and falsley advertised the location and room setting. The room we booked, we couldn't even claim it so we had to be separated in two different bedrooms.

The staff were very cautious and the environment is very clean I love the place and I enjoyed my stay

Christine and her staff went above and beyond to make sure our stay at the Palm suites a memorable one. The room was very clean and comfortable. Hot breakfast every morning was a plus. A special thank you to Christine for setting up a safari at the Nairobi National Park for our son. We really enjoyed our stay here and will definitely stay here again

Owner and staff was very hospitable! The place was amazing. Enjoyed a great night of sleep and excellent breakfast before heading to airport for flight home.

Great place

Breakfast was nice

This was my 2nd time that I have stayed at Palm Hotel (the 1st. time...I stayed for 29 days). The staff (Christine, Cynthia, and Florence were wonderful and very professional. I Highly recommend staying here.

Great stay at Palm Airport Suites! The location is perfect for airport access, and the area feels safe and quiet. The room was clean, comfortable, and well kept. Staff were friendly and made everything easy, especially with transport and check-in. Solid, affordable option—I’d definitely stay again.

Excellent service by staff went above and beyond my expectations and to accommodate my needs at odd times

Room was clean, breakfast was very nice. Tv had a couple of channels only. Airport shuttle is way more expensive than Uber.

Excellent food and staff

The entire staff (Christine, Cynthia, and Florence) were extremely professional and inviting. Such a hidden gem and very relaxing. Christine and I went to the local market so that I can buy grocery items. They extended their kitchen to me. Christine and I made homemade spaghetti, lots of mixed veggies, and meatballs. I would definitely recommend Palm!!!

The accommodations were basic (but suitable for the price) and the staff was amazing and went out of their way to be helpful!

What an amazing experience. After airport strike. This place was heaven sent. Christina was AMAZING. pick up and drop off at airport and the food was absolutely amazing (made fresh and prepared on request.

We loved our stay: great staff, comfortable room, close to the airport.

The staff were able to receive me late at night. The staff also prepared breakfast early in the morning as I had requested. Their rooms were clean, and the beds had mosquito nets. It is essential to coordinate with the suites in advance if you are flying in to ensure easy transportation to the suites.

Spotless Hot shower Comfortable bed Free water to drink Exceptional staff Very helpful

Flexibility

I enjoyed my stay at the property. The staff were very friendly and professional. Very convenient to airport for the late flight. I would recommend to everyone. Thanks staff for a delicious breakfast.

It was great.