Overall the place was clean, beds slightly comfortable, the music in the club is too loud for the guests staying in building B but I would stay again in the hotel
Axel
Leisure Family
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The beach
Corey
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Loved the property, room in great condition. Most important, hot and cold water! Coming from the US, had to get used to putting soiled toilet paper in the garbage and not the toilet. All and all, good experience.
Steven
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Nice place
Connie
Friends and Family
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Amazing place to stay, walking distance to restaurants and ruins. Clean and comfortable. Staff was very helpful. Would definitely recommend.
Eric
Friends and Family
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
From the time we arrived to the time we checked out the experience was flawless, when I arrived I had 8 additional family members that did not have reservations and the front desk was more than happy to accommodate us with an additional 2 rooms. My room overlooked the amazing pool area with a majestic view of impeccable maintained landscaping. I was only able to stay one night due to time constraints, but would have loved to stay more days.
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Rachel
Leisure with Children
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
The room was dusty and the sheets were stained
Towels were limited, flimsy and stained.
Not worth the price
Kristy
Leisure with Children
6.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
The service at the front desk was ok. Service at the restaurant was very good breakfast was pretty descent but the hotel itself was very humid and dirty, toilet in the bathroom was not really flushing properly.
Heather
Leisure with Partner
6.0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
This was a lovely location close to all the attractions in Copan. The room was simple but very nice and had the basic amenities to make our stay pleasant. The pool was stunning and crystal clear. However, the hot tub and grounds were not well kept. The included breakfast was delicious but the dining room was closed for lunch and dinner.
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Maureen
Business and Leisure
2.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
This reservation was made in error. It was meant for next month. I reached out to both hotel and Expedia to explain our circumstances but never received a response from anyone. Was eager to book for next month but feel very inhospitable.
Belkis
Leisure Family
8.0
/10
Reviewed 190 week(s) ago
Expedia Group verified review
It is close to Maya Ruinas, just check everything to make sure there is nothing damaged and report it, otherwise they will charge you. I did not report the lid of a toilet and they charged me, and they charge you for the labor too
Pablo
Business with Partner
10.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
Comfy and nice, breakfast was delicious. And the staff was so kind
Stephen
Friends and Family
8.0
/10
Reviewed 215 week(s) ago
Hotels.com verified review
Very beautiful atmosphere
Carlos
Leisure Family
10.0
/10
Reviewed 229 week(s) ago
Expedia Group verified review
I really liked the receptionist. Very kind and knowledgeable of the area and activities around. I loved the service people, especially at the restaurant. Very attentive and kind. The hotel is under exterior renovation so it wasn’t at its best but I understand that eventually it will be better. A lot of maintenance and general cleaning is needed, but I was happy to see regular maintenance being provided to the pool. Pool furniture has to be replaced as it was torn and dirty.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 242 week(s) ago
Hotels.com verified review
Loved
Verified traveler
Leisure Family
6.0
/10
Reviewed 244 week(s) ago
Expedia Group verified review
Drunk people making noise almost the whole night.
Verified traveler
Business and Leisure with Partner
10.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
Excelent hotel, beautiful garden, swimming pool and Jacuzzi
Verified traveler
Leisure Family
10.0
/10
Reviewed 255 week(s) ago
Expedia Group verified review
Excellent experience, we will definitely come back.to this hotel love it.
Verified traveler
Friends and Family with Children
8.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Muy sucias las instalaciones y piscina a nuestra llegada. El Bar cerrado y sin a ti idas.