Overall Ratings & Reviews Ziwa Beach Resort

Good position directly on the beach

Ocean

Love the view

Love the view

Overall I would recommend. My Oceanside view room was glorious each morning as I watched the sunrise over the beautiful Indian Ocean. Staff was attentive, and professional for the most part. Only one issue was experienced during my seven-night stay. The food. The "included" breakfast is vegetarian as is the restaurant there, so I wound up taking my meals from outside the resort, or I had Uber eats deliver. I believe I paid extra for the breakfast but that's water under the bridge... When a friend and I attempted to bring in food delivery, and dine at an outdoor table in the common area- well let's just say, there was a problem with the staff and management. I was surprised with a stern rebuke by the waitress and then by who appeared to be a manager at the resort. I was told that we could not enjoy a meal with meat in any outdoor dining areas. Hilarious. They serve alcohol, folks are boozing it up, but I received hostility for attempting the crime of eating chicken biryani lol!! Considering that they sell/serve alcohol to their guests, I find it hypocritical that they would be so offended about me having so much as a hamburger! Anyway, that issue was resolved because for the remainder of my stay I took my meals upstairs in my beach-side suite. Be prepared to do the same if you are an omnivore. It's a good, economical resort along a clean stretch of Beach; I might recommend staying there again, just be aware that the staff are sensitive about eating outside food.

It’s the beautiful resort. From the moment you entered the resort you feel like home. The staff are amazing.

Nice and clean

The best part is the location and view from this resort to enjoy the wide view of open sea and the peaceful stay.. Its safe, beautiful and pleasant stay & love to watch the blue sea all around the clock whether its morning or evening or day or night. The food, the hospitality, the peaceful and safe stay make me crave to visit again and enjoy the surrounding at this resort again. Completely mesmerizing design that shows the personal touch of hardwork and thoughts for the complete resort. Must visit resort for me and i m gonna visit again for sure.

Please do not stay. Dirty cold food manly African. No electricity so they keep running generator but then no electric because generator as to cool down. Only had WiFi 3 days out of 15. Horrible smells in bathroom. So many people complaining, but manager seems not to care . Don’t be fooled by the view. I have traveled to many countries some poor, this is the worst hotel ever . Too many bad things to mention about this place . I urge you don’t book here. So many hotels all along beach to book

This place was amazing. The ambience and design was very coastal like with sea shells everywhere. It was right at the waterfront too and staff were very friendly and helpful. It was easily walkable to access other beaches and beach activities and the coral reef was accessible by boats from 10 am to like 2 pm. Malls were also just a 15 minute drive away. It was such a breath taking experience and I think this is where we shall always stay when we visit Mombasa again!

Our booking was not reflected in their system - maybe because of same day booking. Did cause some hassle during check-in. The room was basic, but ok. No proper hot water in the shower and the toilet did not flush. Breakfast was basic but acceptable (no meat; bacon, sausages, cold cut, etc. Neither no cheese). Staff were very friendly. The location is good - spot on the beach.

I had to persist 3x. Oncheckin to get my booked room The restaurant menu was very very limited only veggie & there were no other eating place’s except expensive hotels difficult to enterDusty workers in the restaurant area moved me during breakfast on Wednesday.We left 2 days (prepaid)early

Nice bushy place for peoples who want to enjoy from being close to nature... U need to accept some animal around...

Our stay at Ziwa Beach Resort was amazing! We had the room with a view to the ocean and the pool on the top floor and it was definitely worth it! The room was beautiful with wooden furniture. It was also kept very clean. Overall very comfortable room with a warm shower too. The pool area and the restaurant of the resort was a great place to hang out. The pool is pretty and clean. The restaurant only served vegetarian food, which was the best! They had local and international dishes and all were tasty and clean. The breakfast was also delicious. The garden at the resort was beautiful and well maintained. The staff was helpful and friendly. The place was not very busy when we visited so it was a great place to relax in peace an quiet. Also the beach next to the resort is awesome.

Friendly staff, lovely room, and easy access to the beach. Food in restaurant was also delicious. Only minor issues were that the shower wasn’t powerful and the pool lost sunshine at 1pm

Helpful staff Always on hand Beautiful on the sea Perfect overnight stay

Has unique architecture,done using locally available finishes

Good customer service Safe Very beautiful location

Very good hotel,very friendly staff as well safe place, will come back agin

We stayed at Ziwa Beach Resort for 8 days. There was problems with the wifi, no hot water and power outage for 3 to 4 days of our stay. I complained about this but Ziwa was not accommodating. No offer of a partial refund when we had no power or offering free nights. The price per night was decent but with no phone in the room, I had to walk to the front desk to complain