Nice staff, comfy bed, clean and great location

Clean, safe, comfortable. Good value for money.

The room was spotless and the staff was amazing. The food there is incredible as well. Please make a note that there is not an elevator so if you have any issues carrying your suitcases up a flight upstairs or two, you may want to reconsider. Would definitely stay there again!

This was an excellent property and we really enjoyed our stay. Good value for Money with some nice amenities in the room and a good environment

This is certainly a hidden gem located in Inverness. Upon arrival it was noticeable how clean the property looked. We were welcomed by a lovely young girl who checked us in and explained everything about our stay. The hallway up to our room was beautifully decorated and very modern looking. Our room was lovely, very spacious and it was spotless. The added bonus was the basket of goodies left in the room for us, my husband was very grateful indeed. We had continental breakfast as part of our stay and there was plenty to choose from. All in we enjoyed our overnight stay and we would definitely recommend the hotel to others 😀

Staff were confused often during our stay, friendly but not really able to help with anything. Requested a twin when booking but this wasn’t the room we were given. Steep stairs that are difficult for large cases

Great cooked breakfast and a large range of buffet items.

Very clean, nicely made up, very clean with restaurant conveniently downstairs. Small room was well done and well located close to the bus/train.

Fantastic stay and the tavern was great.

Lovely spot above a beautiful historic pub. Was plenty quiet enough, and the family room provided plenty of space and privacy for us. Staff was lovely and helpful. Do note that there is not a lift/elevator and that all rooms are up at least one flight of stairs in case you have mobility issues. Would definitely stay here again!

Our overall stay was great! The room was clean, comfortable and had everything we needed. The floor was pretty creaky, but we didn't mind it really. All staff were very attentive and polite. I would definitely stay again!

We've stayed here a few times and always had great experiences. All the staff are so friendly and helpful. Thanks!

We enjoyed the Black Friar. Hotel was conveniently located and the staff was very helpful. Room was clean and sized nicely. We could walk to many restaurants and sights in the area. Loved our stay.

They let us check-in early, offering us complimentary snacks and breakfast during our stay. The room was beautiful and cozy and every clean—would 100% recommend staying above this pub.

Cigarette butts at the door

Room very nicely appointed. Needed a few repairs shower drain cover and toilet minor leak. Breakfast good variety but ran out of items quickly

Small rooms place smelled of fish

Waste of money. We paid like $500/night to stay here. Parking was a nightmare, breakfast was a joke, had to climb over cleaners stuff to get our bags downstairs. Food was subpar in general. Staff seemed clueless. Worth no more than $150/night.

After going out for dinner and drinks, we came back to find that our front door key didn’t work and which resulted in us being locked out of the hotel. We were unable to reach anyone there, and had to check into another hotel. We returned the next morning to share our story - the staff tried our keys and confirmed they didn’t work and couldn’t explain why.

Had a very pleasant stay.