Friendly staff in this hotel is in a great location. No disappointments here.

Hotel was great location! So walkable. Will stay again when in the area

Staff were incredibly helpful and friendly, and it's a nice hotel but far too warm to sleep. The first room I was given was 25 degrees when I opened the door. The staff helpfully moved me to a room on the other side which was cooler, but I struggled to sleep later as the temperature hovered around 21-22 degrees. The air conditioning is apparently 'centrally controlled' and just did not blow cool air at all.

Was close enough to the bus stop to walk and close enough to the cruise port to walk. Forgot face cloths are not a thing a Europe…remember your fave cloths if traveling from North America. Hotel has a great vibe; staff were friendly and helpful.

Wasn’t in enough to comment on the faculties, but the room was decent, good shower, nice breakfast included, and a not-terrible walk to the event I was down for down on West Quay.

Clean modern room, with excellent lighting and storage systems

Great location

WiFi and air conditioning good

Clean room, nice comfy bed. Funky decor.

Rubbish put me in a standered room not a queen wasn’t like the pictures and staff was rude

Room clean and basic. No drawer or wardrobe space so think it is better for no more than a nights stay. We stayed two nights and the bed was comfy and we had a great sleep. However, the bathroom can’t fit two people in it so expect to wait for a space to brush your teeth!

Friendly staff

The staff on checking in weren’t too friendly and rushed through all details - we had to ask to repeat some details. He didn’t know we had pre-paid for buffet breakfast so had to find details of booking to show him. The staff on in the morning were totally different; very friendly and helpful. Room fairly clean overall.

Room was clean, staff were friendly. No restaurant but it was easy enough to get food from the bar which i thought made it feel more relaxed

Staff fantastic, very clean and enjoyed 💯

Great location near cruise port! Clean hotel! Great local restaurants

Staff welcoming. The room was clean and warm. Ideal for an overnight stay after an evening out in Southampton.

Room was good, staff great, car park expensive.

The room was great with two double beds and two tv’s for each bed, very clean and modern and a good location for our visit to the mayflower theatre

Good place, closed to bus station