Room was nice and cool temperature wise and staff were friendly and helpful.

Nice new hotel, had no hot water or A/C for a few days.

Great hotel

The proximity of the hotel to cruise lines.

It is right in the downtown area. Everything is close by.

Clean room, helpful staff and lots of choices for breakfast 😋

It is very convenient, a few minutes walk to the biggest Westquay shopping mall, the gate and the walking street at Southampton. Their breakfast starts at 6am, which is helpful for early leaving tenants.

Very nice stay for 1 night. Clean rooms and helpful staff that arranged taxi to port on cruising day. Highly recommend for quick stay before cruise out of Southampton.

Couple of problems initially, we were given the key to an already occupied room. We also were given a coupon for a drink, at our last Most hotel in Paris, that allowed for a small beer or wine, or a soda. Here it only covered a pre-mixed front desk cocktail, so if not your scene, you are out of luck with your welcome/thank you drink!!!! The hotel was great, staff were wonderful, even though they were coping with IT meltdowns. Room was spacious and clean. We would certainly stay again and have to accept we are not going to get a welcome/thank you drink. You can't have everything 😀

We had an excellent stay at this Hotel very close to the port. The staff was amazing and very helpful to all our needs, and the room was very clean. The beds are very comfortable and the food and bar service was great Walking distance to the mall and restaurants and to the train station. For our next cruise, we will definitely stay here again.

Price is good and close to shopping mall. Facility is clean but bathroom is a little small. Good for short time stay

The vibe is great, trendy and boutiquey. It’s very clean and a great location. We stayed before a cruise and it was perfect. Loved it

Good stay bed a little soft for me

Perfect pre cruise stay, good breakfast and friendly helpful staff

Al entrar al hotel nos encantó su concepto, la habitación estaba limpia buena cama y almohadas, lo único malo q no tienen cajas fuerte en las habitaciones. El Personal es sumamente amable. Sus desayunos son buenos.

Lovely staff for sure, wonderful stay

We loved the unique, fun design, and the beds were very comfortable. The best part was the proximity to everything.

Personnel très accueillant service impeccable et installation au goût du jour

Check-in is at the the Bar to the left when you transverse the revolving entry door. No room refrigerator. Bathroom has a Cruise Ship Theme, extremely small. Water leaking a little from Shower (stationary glass (leaking) of sliding shower door) onto bathroom floor. Elevator making a large squeaking sound. Complimentary check-in Ice Tea is a small glass of premade house blend Ice Tea either with or without alcohol, very good. Note: Drink coupon is not for any other drink. Centrally located. Very close {across the street) to the WestQuay Mall and other outside mall shopping. Poundland, Tesco, Lidl are all on one street outside the mall. Asada grocery is nearby. Bus lines nearby. Very walkable venues from hotel. Quiet room. AC works well and also quiet. Overall, hotel is very nice and convenient.

Basic hotel in a great location for parking & visiting Southampton. The staff were really friendly & helpful.