8.6
Very Good
From 683 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Four Star by Trans Hotel
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Distance to City Center (38)
Staff Friendliness (38)
Ambiance (37)
Bedroom (35)
Bathroom (29)
Taste (29)
Variety (29)
Room Space (28)
Accessibility (27)
Surroundings (24)
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Traveler Reviews Four Star by Trans Hotel

Number of reviews per page
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40
Customer reviews
utami
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Clean, nice and comfortable, friendly service
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y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Friendly and helpful staff.. Strategic location
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D***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly and I've stayed here many times. The service is excellent.
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Next, will be back again, thank you
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BENNI A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The wifi is slow and sluggish, the service and other facilities are the best.
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1 people find it helpful
H***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was very helpful upon check in.
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The room is spacious, the service is good, the staff is friendly.
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
A pleasant strategic location. Only the food variety is lacking but overall it is pleasant.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review! We are glad you enjoyed our strategic location and pleasant atmosphere. Your feedback regarding the food variety is highly appreciated and will be used as a basis for our future evaluation. We hope to welcome you back with an even better experience! Four Star by Trans Hotel
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stanislas J. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
We book a highest hotel room ; breakfast is not good , the room smell bad from the bathroom, my family were not happy , they expected as good as other Trans hotel.
1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Ms.Stanislas J.H, First and foremost, thank you for taking the time to share your experience with us. We deeply regret to hear that your recent stay did not meet your expectations, especially knowing that you had high hopes based on your positive experiences at other Trans Hotels. We sincerely apologize for the condition of the room, particularly the unpleasant smell coming from the bathroom. We truly appreciate your feedback, and please rest assured that we are taking this issue seriously for immediate follow-up. We also regret that our breakfast did not meet your expectations. We have our standard menu set up, and our chef is always open to accommodating personal requests and preferences. We encourage guests to let us know during their stay so we can make adjustments to better suit their needs. Your experience is very important to us, and we would truly appreciate the opportunity to make things right. Should your travels bring you back to the area, please don’t hesitate to contact me directly. It would be our pleasure to personally assist you and ensure your next stay reflects the high standards we strive for. Once again, we sincerely apologize for the inconvenience, and we thank you for your feedback. We hope to have the chance to welcome you again. Four Star by Trans Hotel
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly hotel staff, easy access.
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Accommodation's Reply
25 Jun 2025
Dear Sir/Madam, Thank you for your time and positive review regarding your stay at our hotel. We are glad to hear that you found our staff friendly and the hotel easy to access. This kind of feedback means a lot to us and motivates us to continue improving our services. We look forward to welcoming you back in the future. Four Star by Trans Hotel
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Mochammad K. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Yes, it's pretty good, it's really close to everywhere, eating, etc.
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Accommodation's Reply
25 Jun 2025
Dear Mr. Mochammad to. A. Thank you for sharing your experience during your stay at our hotel. We are pleased to know that our strategic location makes it easy for you to do activities, including access to restaurants and other destinations. We always strive to provide the best comfort and service for every guest. Hopefully we can welcome you back on your next visit. Four Star by Trans Hotel
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TAUFIQURRACHMAN S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Location near Plaza Renon and Puputan Margarana Square. If you go to Sanur Beach, it takes 9 minutes by Gojek. If you are looking for a view, it is certainly not the right choice. The room I occupied was a superior king type, located on the 2nd floor, on the same floor as the lobby and restaurant, the view from the window was the hotel hallway. It doesn't even face Denpasar City. Suitable for those who do a lot of outdoor activities, not a staycation. The food is decent, the restaurant views the tennis court of the next building. Friendly staff, good cleanliness.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mr. Taufiqurrachman S. Thank you for taking the time to write a review and share your experience during your stay at Four Star by Trans Hotel. We are glad to hear that you were satisfied with the friendliness of our staff and the cleanliness standards of our hotel. We also appreciate your appreciation for the quality of the food we serve. Our location is indeed more strategic for guests who have activities in the city center or Renon area, such as Plaza Renon, Puputan Margarana Square, or the government area. Hopefully we can still be your choice when you return to Denpasar. We would be very happy to welcome you back! Four Star by Trans Hotel.
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R***T
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
When we arrived at the hotel, it was already late at night. During check-in, I asked how much it would cost for an extra bed for our child. The staff member told me that the room I had selected was actually too small to accommodate an extra bed. They quickly put our family in a larger room, added a spare bed, and all for a very reasonable price. The service was outstanding, especially considering that it was almost midnight.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you so much for sharing your experience with us! We’re delighted to hear that our team was able to accommodate your family comfortably, especially after a late-night arrival. We hope to welcome you and your family back again soon for another enjoyable stay! Four Star by Trans Hotel
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Location in the city center, fairly close access to Sanur Beach.
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam, Thank you for your review! We are glad to know that our location provides easy access for you, including to Sanur Beach. Strategic location is indeed one of the advantages that we want to offer to our guests. We hope to welcome you back soon. Four Star by Trans Hotel
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Ni Nyoman A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Clean rooms, complete facilities.
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Accommodation's Reply
13 Jun 2025
Dear Ibu Ni Nyoman A. S. Thank you very much for your review! We are glad to hear that you are satisfied with the cleanliness of the room and the completeness of the facilities we provide. Your satisfaction is our priority. We hope to welcome you back again for another enjoyable stay. Four Star by Trans Hotel
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
In general, it is quite expensive, because the room size is large but the room accessories are minimal, the hot water is only warm, not as hot as other hotels. The food is less varied and inviting children is subject to additional costs for breakfast.
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam, Thank you for your review and rating. We appreciate every feedback given because it really helps us to improve the quality of our services. Regarding the room size and facilities, we will review it again to ensure the comfort and completeness that meets the guest's expectations. Regarding the hot water and food variety, we will also immediately conduct an evaluation with the related team for future improvements. Regarding the breakfast policy for children, we apologize if it is not as expected. We will reconsider it so that we can provide comfort and more value for guests who come with their families. Hopefully we have the opportunity to welcome you back with a better experience. Four Star by Trans Hotel
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dwi a. n.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Location in the city center, easy access.
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Accommodation's Reply
03 Jun 2025
Dear Ms. Dewi, Thank you for your positive review! We are glad to hear that you enjoyed our strategic location in the city center. We hope that the easy access will make your stay even more comfortable. See you again on your next visit! Four Star by Trans Hotel
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supri y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Interested in the interesting conditions.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Mr. Supri Y. Thank you for your review of our hotel! We always strive to provide the best experience for our guests. We look forward to welcoming you back! Four Star by Trans Hotel
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Second time staying here. The staff is quite friendly and helpful. The room atmosphere is good, only the bathroom needs deep cleaning, there are already many stains here and there. The room is also dusty because I am allergic to dust so the dust can really be felt. Breakfast is quite good, food is ok, refilled quickly.
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Accommodation's Reply
15 May 2025
Dear Sir/Madam, Thank you for staying with us again and for your review. We are glad to know that you felt comfortable with our staff's service and enjoyed the room and breakfast. However, we also apologize for the inconvenience related to the bathroom and dust in the room. Your feedback is very valuable to us, and we will immediately forward it to the housekeeping team to be followed up with deep cleaning and improvement of cleanliness standards. Hopefully we can welcome you back with a better experience in the future. Four Star by Trans Hotel
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F***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good and all are friendly, very helpful and very fast response, the service is very good
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Accommodation's Reply
15 May 2025
Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you are satisfied with our service. Our team always strives to provide the best, fast, and friendly service to all customers. We look forward to your next visit! Four Star by Trans Hotel
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