Rafick
2.0
/10
Reviewed 420 week(s) ago
Hotels.com verified review
The inside did not look anything like in the picture on line. There was no welcome pack. I was not offered a drink either especially I checked in at night time. No tea or coffee in the room except a kettle. The bed and mattress was very old and uncomfortable. The mattress protector was of plastic material. The guy who checked me in just directed to my room and did not give me any information. He was never to be seen. I did not know who to contact and no phone number was given to me. The only persons I saw was two maids who made breakfast. They were courteous.
The wardrobe was in the toilet / shower room. One night it was raining and the main passageway to reception and to dining area was leaking and the floor was wet. I almost slipped in the morning. Nobody was around. When I was leaving at about 10am the maids arrived and asked me to come back for breakfast before I leave
. Two minutes early I would not have breakfast. I had to leave the room keys on the table at reception on check out. If I had fallen because of wet floor there was nobody around to come to my help. Health and safety issue.
I was also told check out was at 8am.
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