Excellent service all around. Breakfast, food and bar were great.

What a great hotel! The breakfast was the best I ever had at a hotel. They were very friendly and helpful. If I ever return to Puno, I will for sure be staying here again. What a beautiful place.

Very very nice hotel.

Amazing, immaculate grounds and stunning views from front, back and room. Staff was very friendly, had the early check-in we requested ready on our arrival, quickly dealt with every issue. Just loved our stay. Would absolutely return.

Like this place,beautiful view,food was delicious

paid over $ 200 for one night, and at that price I genuinely expected a spotless room. Unfortunately, when I went to use the bathroom, the shower was clearly not clean, which was very disappointing. I had to notify reception about the issue and wait before I could even shower. That said, the staff were very courteous and handled the situation politely. Someone very kind came to clean the bathroom, and I appreciate their professionalism. However, for the price charged, guests should not have to report cleanliness issues or delay basic amenities like showering. A higher standard of housekeeping is expected at this rate.

Big room with view of Lake Titicaca. Great breakfast.

Clean room , staff very dedicated to fulfilling our needs.

Great room, comfortable bed, helpful, friendly staff, great restaurant, great amenities, amazing views. Overall, a tremendous international hotel where you definitely would not expect it.

Service was good, staff pleasant

Fantastic view of sunrise over Lake Titicaca

Food and drink was expensive but of excellent quality. Our room was absolutely fantastic with gorgeous views. Reception staff very helpful.

More staff for the bar area.

This hotel was exceptional! The view was phenomenal from our room as we were able to see lake Titicaca as well as the sun rises. The staff were very friendly and were available for anything that we needed. They have a beautiful terrace out back that can be used for great pictures and for an outside sunset picnic. There is also a pier nearby so you don't have to go into the main city to access any boats if you are visiting Uros. Hotel is in a gated area so it feels very safe. However, it is uphill. So if you don't want to walk up hills, this is not the hotel for you. The breakfast was the best we've had in Peru.

The views of lake Titicaca are the best!

No uber coming to the hotel area But the property itself is very clean and well maintained. Great restaurant.

Beautiful and scenic property. We had a sunset view room and it was marvelous. Dinner was delicious, although service was lacking. Breakfast was incredible with so many options including an entire gluten free section! Highly recommend for a serene gorgeous getaway.

Brilliant location overlooking Lake Titikaka. It is out of town but worth the location. Rooms are ok and have all the amenities one needs. Breakfast was ok with reasonable choice. Dinner at the restaurant was actually really good. Staff were all excellent. The lifts could do with upgrading since both were very slow and small.

Good location for tours, very nice and helpful staff at the front desk, but the hotel needs a big update; the rooms are very unattractive and look old.

Lovely stay . Great breakfast. Hotel was very busy so service delay at dinner which was understandable and for which the waiter apologised. Staff exceptionally helpful.