Amazing excellent experience everyone on the team was very helpful and attentive would go back any day.

Room was clean, amenities were good. A refreshing unique place to stay. Had dinner at the restaurant and had a very happy meal(though expensive). Some staff(like the person who carried the luggage) was extremely sweet and went out of the way whereas some staff were not super interested in customer service(front desk). We had a morning flight to catch and taxi was supposed to pick us at 7.30AM. We requested if breakfast can be packed as to go but we were told that breakfast counter opens at 7AM and we will have sufficient time but the breakfast didn't open until 7.15AM and even at that time, they refused to give a take out breakfast. taxi shuttle was priced per person and felt slightly expensive considering airport was just 10mts away. Gave 4 stars mainly because of not so caring staff but otherwise excellent hotel

The staff are not trained on hospitality . They are trained to be very calculative ... Most of us will have early flight out of uyuni and the hotel staff will not offer a small Togo breakfast . It's is an expensive hotel and the smallest hospitality cannot be offered makes the stay really not good . Even small hotels offer Togo breakfast for courtesy

Beautiful hotel

Lovely unique hotel with spa facilities. Great views. Food and drink expensive compared to elsewhere in Bolivia. 5 star hotel with 5 star prices. Transfer back to airport works out expensive if more than 1 person as charge per person rather than vehicle, so if 2 people or more taxi is cheaper

We liked the room and the view from the room and the bar, breakfast room etc. The hotel had lots of different seating areas which were cosy and there was a games room. The down side for us was the expense of the food and drinks in the bar and the mediocre food. We had gotten much better food at a coffee shop in Uyuni for a quarter of the price, so felt like it was too inflated. We also found the room to be noisy. Every time someone turned on a tap, a loud pump noise is heard which disturbed our sleep a lot and also you can hear the room next door. The staff were all polite and friendly enough but lacked the warmth we had been used to up to this point, so all in all it was an ok stay but for the price, we would have expected more.

Beautiful

Great location great views staff was very attentive .

Beautiful hotel and had the pleasure of spending the day with Jesus who showed us around Uyuni and the salt flats.

Exceptional location. Staff were absolutely wonderful. Our Dome room was magnificant and we left the curtains open at night in order to enjoy the clear skies and even saw a meteor falling. The salt plains were awesome and we got beautiful pictures with our family. 5 stars!

Food is ok, not amazing, the hotel itself is very nice and so are the amenities. When we went the sauna and steam room were both under maintenance which was a big bummer. The pool is very small but it wasn’t busy while we were there. The rooms were a bit chilly but they gave me extra blankets.

s very good and the location is perfect.

Had an amazing time staying in the Star dome. Staff was great; very helpful!

It’s nice place

So peaceful. The staff is amazing. The are parts of it under renovation that unfortunately we could not see and the sauna was not operable during our stay. But it was magical other wise

hotel itself is not bad. but the transportation is very very inconvenient. And from there to airport is 25 US Dollars per person.

The hotel is large and beautiful, and the view of the salt flats outside is mesmerizing.

Love the experience to be in a salt hotel.

This is a high-priced hotel. Front desk staff and spa staff were excellent. The hotel itself is lovely, its location is up on a hill which provides lovely views of the salar. The rooms are nice, beds comfortable and facilities modern. However the dining options and staff need some serious attention. The dining staff spent more time on their phones than attending the food and customers. One evening we weren’t offered drinks and had to go to the bar and interrupt staff member on their phone to place our drink order. On our second evening we were served leftovers from the previous two evenings!!!! For over $350/night I expected better service and food. There are a lot of extra charges that are often included at other hotels such as a shuttle to the airport, or room service. It’s a good hotel just temper your expectations as the value for money is not as good as other hotels in the area.

Beautiful hotel, room, service from the staff and amenities! Unfortunately I got sick due to altitude and the hotel, besides some local herb infusions, didn’t have any medication to help fight the sickness. I understand they don’t want to be responsible for any contraindications or side effects but they should have medication available and simply have the guest sign a release of liability. The hotel is far away from any pharmacy so more than herbal choices should be made available