too bad for nearly 600k - The staff is like a landlord letting people stay. The hotel charged a fee of 200k because I booked the wrong date and changed it without the staff telling me. (trarveloka said that he just found out that money was deducted because he accepted to change the stay date and this fee is charged by the hotel) - The room is normal, the hygiene is still a tube of toothpaste used by a previous guest that hasn't been thrown away :v - Poor soundproofing. Staff talking outside the reception desk in the room can be heard. I went to change rooms but when I ran out of rooms, I couldn't change them so I had to accept - the equipment in the room was sometimes usable, some of the lights were on and some were off, the dryer couldn't be used, the shower faucet was missing the lock, the TV was installed for fun - the staff had an attitude. , booked the wrong date so wanted to change. The staff asked to contact traveloka themselves, did not invite them to sit, did not give instructions, let the guests come to the hotel in the rain to sit on a stool in the parking lot and call themselves to ask for instructions from the apps.