The hotel staff was extremely rude. You can request a single bed on the app, but upon arrival, you have to add 80,000 Rupiah to your booking. I had to add 50,000 Rupiah to my early check-in. The hotel staff and receptionist seemed to be trying to steal money from customers. Everything had to be charged extra. Nothing worked as per the app. No wonder the hotel was deserted, like a dead hotel. This was my first and last time staying here. I regretted it. I paid a lot for nothing, but I got nothing.