6.4
Pleasant
From 96 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

6.2

Meal

6.2

Location

6.5

Service and Facilites

6.4

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Traveler Reviews OYO 2782 Puspa Residence Semarang

Number of reviews per page
20
40
Customer reviews
Aditya W.
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6.0
/10
Reviewed 126 week(s) ago
The price in the application does not match, when you arrive at the inn you are told to add money.
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4 people find it helpful
anggit f.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 145 week(s) ago
Sesampainya di hotel pihak hotel langsung meminta untuk upgrade kamar dengan alasan kamar yang di pesan sudah penuh. Air kecil, sprei, selimut dan sarung bantal kotor. Tv pun dengan kondisi kabel putus. Sangat kurang nyaman.
2 people find it helpful
Delia T.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 148 week(s) ago
Kamarnya ga bersih, bau rokok, kamar mandinya juga bau. Pintu dikunci jadi harus cari tempat buat nungguin pintu baru dibukain jam 6 pagi.
1 people find it helpful
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indah r.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 152 week(s) ago
I checked in at 18.00 wib, the room had been given to someone else, it was said the room was full. When asked for the hotel's responsibility, he even talked about it. Finally I was given a room where the tv didn't turn on, the room lights and ac didn't turn on. Finally I decided to check out by giving a message at the receptionist, next time don't be like this because I am from out of town suddenly there is no room while I have already booked and paid in full on the application, the room that should be my right, was instead given to someone.
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9 people find it helpful
Pinsa A. A.
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6.0
/10
Reviewed 155 week(s) ago
Hours in and out of the hotel are limited to 12 at night only.
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1 people find it helpful
Santoso
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5.4
/10
Reviewed 156 week(s) ago
Kamar mandi kecil banget dan airnya pelan. Di kamar banyak nyamuknya.
1 people find it helpful
HERU PRAMONO
icon-origin-TRAVELOKA
4.8
/10
Reviewed 156 week(s) ago
Selimut bau banget. Harga di aplikasi untuk kamar mandi luar, kalau mau pindah kamar mandi dalam tambah 50.000 lagi. Lantai kotor, kamar mandi kotor.
6 people find it helpful
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Faisal A. P.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 162 week(s) ago
The application says the bathroom is inside, after arriving at OYO it turns out that the bathroom is outside. In fact, asked to add if you want an indoor bathroom.
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2 people find it helpful
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Rara W.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 163 week(s) ago
Prices do not match the application. There is an additional charge of 75k per night. Blankets like no. Never been washed. There are bloodstains. The floor is also rarely brushed with a lot of dust. Especially the bathroom.
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3 people find it helpful
HANIES A.
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6.0
/10
Reviewed 163 week(s) ago
There was additional cost for using private bathrooms, the shower can't be used because the pipe was broken so we can only use the water from the tap below.
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Fannia K. D.
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6.0
/10
Reviewed 168 week(s) ago
Sprei sama kamar mandinya kotor banget.
3 people find it helpful
Accommodation's Reply
22 Apr 2022
Hi Fannia! We regret that the stay turned out to be average. We've updated the feedback and issues bothering you with our team. Greetings, Jane!
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Giyan B.
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4.8
/10
Reviewed 169 week(s) ago
Dikasih kamar yang airnya tidak bisa digunakan.
4 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi Giyan! We are truly sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Ivy
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Reny P. Y.
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6.0
/10
Reviewed 173 week(s) ago
Somewhat more attention again for cleanliness. And the bathroom was very, very dirty.
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3 people find it helpful
Accommodation's Reply
07 Mar 2022
Sorry for the trouble caused, Reny. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Margianti!
Gunarto
icon-origin-TRAVELOKA
5.4
/10
Reviewed 173 week(s) ago
I don't like the place is really dirty like it's not being cared for, the bathroom is dirty and very small.
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2 people find it helpful
Accommodation's Reply
26 Feb 2022
Hi Gunarto, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Kiswari!
lina d.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 189 week(s) ago
Stuffy room, not broomed, dirty bathroom.
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2 people find it helpful
Andika A.
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6.2
/10
Reviewed 194 week(s) ago
The water is dead and can't take a shower.
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3 people find it helpful
Khusni R.
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6.1
/10
Reviewed 194 week(s) ago
Only the lack of mineral water and shampoo, that's what's lacking for me.
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3 people find it helpful
Rijal
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6.0
/10
Reviewed 195 week(s) ago
The room is not clean, the bathroom door cannot be locked.
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3 people find it helpful
Rizky M. K. P.
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6.0
/10
Reviewed 195 week(s) ago
The cleanliness of the toilet is lacking, the wifi cannot be connected.
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1 people find it helpful
Asep W.
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8.5
/10
Reviewed 196 week(s) ago
Enough to rest, unwind.
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