devy r.

10.0

/10

Reviewed 1 day(s) ago

Budget friendly and clean, comfortable hotel.

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Accommodation's Reply

09 Nov 2026

Dear Devy R., Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially the friendliness of our staff, the cleanliness and comfort of your room, and the reasonable price. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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d***y

9.7

/10

Reviewed 1 day(s) ago

The hotel is nice, clean, cheap, all the staff are friendly, and it is located in the center of downtown Jakarta.

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Accommodation's Reply

09 Nov 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, particularly the cleanliness of the room, the excellent location of the hotel, and the reasonable room rates. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Sawah Besar

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Dedi D.

Leisure

8.5

/10

Reviewed 6 day(s) ago

The staff are nice and friendly, the rooms are clean, strategic, and it's easy to find food.

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Accommodation's Reply

09 Nov 2026

Dear Mr. Deddi D., Thank you for choosing Dense Express Savah Besar and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay, especially the friendliness of our staff, the cleanliness of your room, and the excellent location of our hotel. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Dense Express Savah Besar

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Indah P.

Transit

9.4

/10

Reviewed 6 day(s) ago

It's really worth it... It's clean, there's an elevator, there's hot water... There are lots of places to eat too.

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Accommodation's Reply

09 Nov 2026

Ms. Indah P., Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially with the reasonable room rate, cleanliness, excellent location, hot water, and elevator. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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M***d

6.7

/10

Reviewed 6 day(s) ago

I've been here several times. This was my last time checking in. I was really disappointed. The AC wasn't cold. The TV wouldn't work. Disappointing.

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Accommodation's Reply

09 Nov 2026

Dear Valued Guest, We apologize for any inconvenience you may have experienced during your stay at Dense Express Savah Besar regarding the malfunctioning air conditioning and television. We have contacted our technical team for immediate repairs. We greatly appreciate your feedback, which will be valuable for us in evaluating and improving our services. We sincerely hope to have the opportunity to provide you with a better stay in the future. Sincerely, The Management Team, Dense Express Savah Besar

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Pitri A.

Medical

9.7

/10

Reviewed 6 day(s) ago

The staff is friendly, the room is clean, and the staff is willing to change the blanket immediately even though it is not dirty, just has stains.

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Accommodation's Reply

09 Nov 2026

Dear Ms./Mrs. Pitree P., We apologize for the inconvenience you experienced during your stay at Dense Express Savah Besar. Regarding the stained blanket, we have contacted the relevant team to arrange for immediate repair. We greatly appreciate your feedback, which will be used to evaluate and improve the quality of our service. We hope to have the opportunity to provide you with a better guest experience in the future. Sincerely, The Management Team, Dense Express Savah Besar

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r***i

8.5

/10

Reviewed 2 week(s) ago

The most comfortable hotel, the place is clean, the staff are friendly, the parking is spacious.

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Accommodation's Reply

30 Oct 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, particularly the comfort and cleanliness of the rooms, the friendliness of the staff, and the ample parking. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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D***i

8.5

/10

Reviewed 2 week(s) ago

Okay, cheap, clean, recommended for a staycation.

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1 people find it helpful

Accommodation's Reply

30 Oct 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay, especially with our reasonably priced rooms. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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A***f

Business

9.4

/10

Reviewed 3 week(s) ago

The hotel staff was very informative.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay, especially the helpful information provided by our staff. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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Verified Traveler

Business

8.8

/10

Reviewed 3 week(s) ago

It's a bit uncomfortable for families, and it's a shame for our children's mental health. If you're alone or with your wife, it's fine.

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Accommodation's Reply

26 Oct 2026

Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at Dense Express Savah Besar regarding the inappropriate atmosphere in your room. We have contacted the relevant team to address this issue immediately. We greatly appreciate your feedback, which will be used to improve the quality of our service. We look forward to providing you with a better guest experience in the future. Sincerely, The Management Team, Dense Express Savah Besar

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V***a

Business

8.2

/10

Reviewed 3 week(s) ago

Stayed here because there was an activity at JIExpo for 3 days, it was far from East Jakarta and I was tired of the distance, so I chose to stay near JIExpo but at a cheap price. The hotel staff was friendly, the downside was that asking for hot water for drinking was charged 10,000 IDR, a deposit of 50,000 IDR, and they kept telling me they cleaned the room at 10-11 PM 😭. I've never stayed in a hotel anywhere that cleaned the room in the middle of the night like that. The neighborhood is busy... don't worry about food around there are many sellers but you have to make sure it's clean and before eating make sure to ask the price. Because in my experience eating at a warteg in the corner with fish, they charged 25,000 IDR with half rice, because they knew I wasn't a local. Basically, if you like exploring Jakarta's hidden gems, backpacker travelers, this hotel is suitable.

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1 people find it helpful

Accommodation's Reply

20 Oct 2026

Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at Dense Express Savah Besar regarding the in-room amenities and the housekeeping staff on the morning of the funeral. We have contacted the relevant teams to address this issue immediately. We greatly appreciate your feedback, which will be used to improve the quality of our services. We hope to have the opportunity to provide you with a better guest experience in the future. Sincerely, The Management Team, Dense Express Savah Besar

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K***a

8.2

/10

Reviewed 5 week(s) ago

After a while, the bathroom started to smell. Overall good.

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1 people find it helpful

Accommodation's Reply

14 Oct 2026

Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at D'Extreme Express Savah Besar regarding the unpleasant odor in the restroom. We have contacted the relevant team to address this issue immediately. We greatly appreciate your feedback, which will be used to improve the quality of our service. We look forward to providing you with a better guest experience in the future. Sincerely, The Management Team, D'Extreme Express Savah Besar

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M***d

Staycation

9.4

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, the security guard is responsive and helpful with parking.

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1 people find it helpful

Accommodation's Reply

14 Oct 2026

Dear Valued Guest, Thank you for choosing D'Exchange Hotel Savah Besar and for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay, especially the friendliness and responsiveness of our hotel and security staff. We remain committed to providing the best service and hope to welcome you back on your next stay. Sincerely, The Management Team, D'Exchange Hotel Savah Besar

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Risma B.

8.2

/10

Reviewed 5 week(s) ago

I've been staying here for a month and I'm happy with it. The only issues are the leaking shower hose that hasn't been fixed, and the TV on the third floor isn't working properly.

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2 people find it helpful

Accommodation's Reply

14 Oct 2026

Dear Ms. Risma B., We apologize for any inconvenience you experienced during your stay at Dense Express Savah Besar regarding the shower and TV leaks. We have contacted the relevant teams to resolve the issues immediately. We appreciate your feedback, which will help us improve the quality of our service. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, The Management Team, Dense Express Savah Besar

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M***d

8.5

/10

Reviewed 6 week(s) ago

Pretty good. The staff is also nice and the security is good.

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2 people find it helpful

Accommodation's Reply

30 Sep 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially with the excellent service and guaranteed safety. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Sawah Besar

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Cu Rinah

8.2

/10

Reviewed 7 week(s) ago

Fast, good check-in service.

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Accommodation's Reply

24 Sep 2026

Dear Ms./Mrs. Khurina, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially the excellent service and quick check-in process. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Sawah Besar

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S***i

8.5

/10

Reviewed 7 week(s) ago

It's clean and the staff are friendly, so I recommend it.

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Accommodation's Reply

24 Sep 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, particularly the cleanliness of the rooms and the friendliness of our staff. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management, Denz Express Sawah Besar

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R***a

8.2

/10

Reviewed 10 week(s) ago

Clean and comfortable close to shopping areas.

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Accommodation's Reply

09 Sep 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, particularly the cleanliness and comfort of the rooms, as well as the excellent location. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Sawah Besar

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G***t

Staycation

8.8

/10

Reviewed 10 week(s) ago

Nice, comfortable, close to Monas, Istiqlal Mosque, and Ancol.

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Accommodation's Reply

07 Sep 2026

Dear Valued Guest, Thank you for choosing D'Exchange Hotel Savah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, particularly the comfort of the rooms and the hotel's excellent location. We remain committed to providing the best service and hope to welcome you back on your next stay. Sincerely, The Management Team, D'Exchange Hotel Savah Besar

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F***i

Transit

10.0

/10

Reviewed 11 week(s) ago

The reception staff are friendly, both male and female. The security is good and responsive in handling issues. Keep it up.

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3 people find it helpful

Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Thank you for choosing Denz Express Sawah Besar and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially the friendly reception staff, excellent security system, and prompt service. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Sawah Besar

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DENZ Express Sawah Besar

Overall Ratings & Reviews DENZ Express Sawah Besar

8.3

8.3

8.5

8.5

8.4

Traveler Reviews DENZ Express Sawah Besar