Dear Khun Kanokwan Marnta,
Thank you for taking the time to share your feedback with us.
We’re pleased to hear that you were happy with the room and its facilities, and that the air conditioning worked well for your comfort. However, we're sorry to learn about the issues you experienced with mobile signal and Wi-Fi connectivity. We understand how important reliable internet access is, and we will certainly look into this to ensure improvements can be made.
We also regret that your experience with our staff did not meet your expectations. Please be assured that your comments have been shared with the team for further review and training, as we are always working to improve our service.
We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Pipit Pinmanee
General Manager