Overall Ratings & Reviews WaterWalk Extended Stay Raleigh Durham Research Triangle

This hotel was very dirty the shower the hallways smelled like trash my bed even had what looked like a bloody pillowcase hiden under another.i will never stay there again

This hotel has amazing potential. The rooms are large, clean and the bed was very comfortable. Very nice to have a full kitchen. Fox at the front desk was awesome he did everything in his power to take care of us. Now a couple of negatives. Very loud as many of the units are being lived in. The weed smell is overwhelming, at least smoke it outside. And the couch and ottoman were in very bad shape. Not bad for one night but probably would not stay again.

great

Our stay was very comfortable! We came in for a funeral in the area after lengthy travel otherwise. The staff accommodated us with an early check-in, ensuring that our room was cleaned and ready upon our arrival. We were in a rush from the airport to the funeral 40 mins. away, so the timing to stop, drop our bags, and change clothes was tight. The concierge, Fox, got us in early and the cleaning woman, Meeka, made sure out spot was pristine. Our stay was so comfortable and the 2-bedroom suite (#1215) was so nice we wanted to stay longer but had to keep moving to other obligations. Thank you for rolling out the red carpet for a couple of out-of-towners! Real Southern hospitality!

Clogged sinks No House keeping Loud co hotel guest

It was clean. The environment was not great.

Nice, quaint space for a longer stay right by the interstate and the airport. I liked being able to take walks around the area to get some exercise in and the room was cozy and comfortable. The only thing that was not good were ants in the bathroom on the first floor. Other than that, the place was adequate for what I needed.

Great 2nd time in 2 months.

this property is so clean and the staff is extremely friendly and helpful! 10/10 !

This was an absolutely horrible experience. I arrived to attend a local music festival. Upon arriving i learn that the room i booked weeks in advance was not available. As a matter of fact there was no longer any two bedroom units available. I was traveling to this festival with my son and cousin, i needed at least two beds and a couch. There was only one written size bed available because they had given my room away. Then when i was told what could be done the staff member simply shrugged their shoulders. I was extremely angered at this point. I forgot to mention i drove 9 hours to this music festival and it was 130 am. So to not have a room is disgusting. But it gets worse. As i mentioned i needed at least two beds, my son is 15, cousin 23 and they are not small smh. So i had to sleep onthe couch in the living room. When i looked for extra sheets i couldn't find any in the room i again went to the front desk. When i asked about extra sheets and towels i was told that there was none extra available in the entire hotel. I was completely and utterly disgusted, fed up, and done. He informed me he would walk to the hotel next door to see what they had available, crazy. Anyway don't waste your time with this hotel.

When we checked in we were not given any info about WiFi, cleaning schedule or other information. The staff was hit or miss. We learned quickly that Fox was our go to person. He always was friendly and helpful. Kacy is housekeeping was also great. We were there for 3 weeks and the kitchen set up was lacking. We were cooking there and so many items to do so were either missing or unusable. It took almost a week until we had enough to make it work. Why they do not take inventory and make sure there is adequate kitchen items is a mystery. We would stay again but I would ask for the top floor, as the unit above us was noisy early am and late pm. Very convenient location for anything you need. Staffing is hit or miss and sometimes if you needed something there was not much effort. Just happy we knew to wait for Fox.

Great area and staff. Dishes were not clean and bugs present in kitchen and living spaces. Otherwise, comfortable and convenient.

I was okay

It was nice. I loved the washer and dryer in the suites.

So much close by for eating or supplies. Having a w/d in room was fabulous. Walmart across the street and a breakfast place also across the street.

The rooms were very quite, clean, cozy and comfortable. It has a modern contemporary design.It's was like being right at home.

Front desk was very unprofessional upon arrival. Waited over 10 mins for someone to show up at the desk. Was told after checking in, if you have any questions just don’t ask me because I’m getting off and won’t be here. The evening staff was too busy flirting with customers & on the floors and at the desk. The room setup was nice, apartment style. There were clothes from previous stays under the bed and behind the chairs. The couch was slightly stained & hard. The upside it’s near a lot of shopping stores and restaurants etc. I honestly wouldn’t stay here again due to the unprofessional environment.

Great service from everyone that works here. Great place overall. Will be back.

Absolutely rude cleaning staff and front desk. Empty shampoo n conditioner

There was no iron in the room, bed was uncomfortable, bedroom television didn’t work, front desk was rude. Would not recommend at all.