9.6
Exceptional
From 498 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Traveler Reviews Hotel Arbaso

Number of reviews per page
20
40
Top reviews
MARC-ANDRE
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing comfortable hotel. Great location. Very quiet and peaceful. Rooms are huge for a hotel in Europe with big windows. We would have stayed there for a month.. Thanks to the young local woman working at the desk on afternoon/evening. She was very helpful with restaurant reservations.
Peter
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location.
Lynne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was great, did not have a view. The hotel is in a perfect location, staff was super friendly and helpful- room was great. Would stay there again 100% and recommend it as well.
ESTELLE
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved staying at Hotel Arbaso right in the right of San Sebastián. Great hotel in a great location.
Jose
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with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muy buen servicio del staff. Excelente ubicación. Habitacion confortable. Pienso que deben mejorar la disponibilidad de amenidades en el baño: gorra de baño, kit dental, etc.
George
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very upscale hotel in the heart of San Sebastián. Walking distance to every tourist spot: 5 minutes from La Concha Beach, 10 minutes to Old Town, 15 minutes to San Telmo Museum. You absolutely do not need a car/uber to reach anywhere. Stayed in the junior suite, nice and modern amenities. Best bathroom ever!!! Amazing shower. Everything in the room is top notch quality. Amazing and extremely friendly staff. There is no pool but it has a jacuzzi and steam room. The lack of pool is made up by the close access to the beach. Breakfast is good and there is an in-house restaurant. Surrounded by upscale shops and boutiques so shoppers will be delighted! Rooms are immaculate and housekeeping is impeccable
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jaime
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is excellent and we enjoyed our stay at Arbaso. The staff is highly professional and service oriented, and their restaurant is amazing. Definitely recommend it.
Luis Fernando
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfectly located to walk all of San Sebastian.
Mariza Rivera
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

10/10 recommend! We truly enjoyed our time at Hotel Arbaso and we would stay here again! It’s a beautiful hotel and the location is ideal. From the moment we got there to the time we left, the staff was friendly, kind, and helpful. We had a problem with our flight and late one night we needed to use a local phone. Alicia at the front desk was patient and understanding. She tried her best to help us and that was much appreciated. Thank you to the whole staff who truly made our stay comfortable.
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nicholas
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with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing room and incredibly kind staff. Beautiful view of the courtyard cathedral. Few min walk from both the beach and old town. On site food was also excellent. Highly recommend staying at the Arbaso.
Mairead
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent hotel close to all amenities. Super helpful staff. The quality of furniture, bedding, towels and cleanliness was outstanding. Attention to detail was appreciated with willingness of staff always available, they took time to help and this made a huge difference to our experience. Highly recommend this hotel as a super place to stay.
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Steven
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice property. Great location. Front desk was very helpful.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay!
Francisco
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our room was a loft. So beautiful and spacious, the hotel is centrally located and looks like renovated to r brand new. The breakfast is just ok.
karl victor
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with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ok but somewhat disappointed did not feel overall welcome….
Aaron
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful hotel Very attentive and very discreet
Charlene
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location and friendly staff! Convenient and easy to navigate.
GURDIT SATNAM JORDAN
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with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful property - smart interiors, staff went above and beyond. We were fortunate enough to get an upgrade which was a pleasant surprise and made our stay more enjoyable. I would definitely book again.
Neil
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful hotel and the restaurant (Narru) was the some of the best service we've had in a restaurant and we eat out A LOT!....One small gripe, it tells you when you book that the mini-bar is free, but they only 'fill' it for you once and you get very little, so I'm sorry but that ain't a free mini-bar.
Gregory
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

I LOVE San Sebastián. The hotel's restaraurant and the staff, from the front desk, to the bellmen, to the restaurant were OUTSTANDING! Helpful, kind, and proud of their city. Two shortcomings, the Hotel's "gym" was below ground, and smelled it. It was small, and very humid and warm. My loft room had a greatv view of the cathedral, but the window was tiny, and no balcony, which I had requested.
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Number of reviews per page
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