Verified Traveler
10.0
/10
Reviewed 8 week(s) ago
Of all the places I've stayed at with similar or higher prices, this was the most pleasant experience. The rooms were beautiful and clean, the breakfast was incredibly good with many choices, and the food was very nutritious. There were many free drinks on the beach, and the music was great.
My only complaint was with the reception staff; they were quite slow and not very enthusiastic. I went to the restroom and returned to the reception area, finished my glass of water, and still saw the reception staff laughing and joking, completely unaware that I had returned and waited. The staff member who spoke to me wasn't very professional. After giving me advice, she told me to go outside so the resort staff could bring my luggage back to my room in an electric cart, whereas normally, when they take guests out, they should at least check if there's an electric cart nearby. I went outside but didn't see anyone driving an electric cart, so I had to go back inside and ask them to call one for me.
Overall, my only dissatisfaction was with the reception staff; otherwise, this is a very good option and worth returning to in the future.
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