8.2
Very Good
From 105 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Luxury Studio at Anderson Apartment by Miracle
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Surroundings (7)
Ambiance (7)
Accessibility (6)
Family Friendly (6)
Bedroom (6)
Hotel Area (6)
Staff Friendliness (5)
Bathroom (5)
Distance to City Center (4)
Room Space (4)
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Traveler Reviews Luxury Studio at Anderson Apartment by Miracle

Number of reviews per page
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40
Customer reviews
V***s
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10.0
/10
Reviewed 5 day(s) ago
The place is comfortable and clean, the manager is easy to contact and responsive.
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
awesome 👍. if you can see the kmr that is sm kpn2. you can be here again.🌟
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Achmad U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the TV doesn't work if you want to access YouTube you have to log in first using our account. The AC is leaking and dripping. Should the sheets be changed? My friend and I are itching to sleep 🥹 otherwise everything is ok
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S***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Room is ok, location is above the mall, strategic to everywhere.
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M***s
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Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 19 week(s) ago
While the location is excellent, the accommodation lacks essential daily amenities, including soap, towels, and potable water, which are typically provided by hotels and lodging establishments. Unfortunately, the pricing does not align with the facilities offered for daily stays."
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Elia W.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Super comfortable. Spacious bathroom. Cold AC. Very close to the mall
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K***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 25 week(s) ago
The hot water dispenser is not working, the walls of the rooms are peeling.
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1 people find it helpful
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Agung T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The room is clean, according to the picture, can directly access the mall, there is a swimming pool too, making the holiday enjoyable.
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2 people find it helpful
W***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 26 week(s) ago
Not recommended to stay here. It was not clean.
1 people find it helpful
Dedy M.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
Thank you for the service. We will repeat and repeat again to stay.
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1 people find it helpful
i***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 31 week(s) ago
Because there was a fire at the location and I didn't stay at Anderson. Requested compensation but couldn't.
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2 people find it helpful
H***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
Good, there is a stove for cooking and the room is quite clean.
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1 people find it helpful
Y***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 33 week(s) ago
Bad, not responsible for any damage to the room, not willing to replace or refund, never book this place again, very irresponsible.
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1 people find it helpful
Accommodation's Reply
11 Nov 2024
Thank you for staying at our apartment. What basis do you have for saying that we are irresponsible? While the reviews from other guests are so good. 8 even 10
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Jaynne I. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Stayed for 3 nights. It was my first time renting an apartment for business trip, it was worthy! Definetely will be coming back! 🤗❤.
1 people find it helpful
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Wike N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
I booked a room here because my previous booking was not contacted until 3 pm, and not long after I booked, I was immediately connected to the roomboy. Check out and check in were very fast. The room was very nice and quite comfortable. Will definitely choose this place again if you want to staycation at Pakuwon Mall.
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8 people find it helpful
Topaz P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 75 week(s) ago
Kami sudah beberapa kali menginap di sini. Kami sekeluarga sangat puas dengan kondisi kamar, kebersihannya serta pelayanan dan keramahan masnya yang super duper baik sekali dan humoris juga 😁. Kami kalau menginap di sini pasti di kasih pada lantai atas dengan view pemandangan kota yang bagus, untuk kolam renangnya juga luas dan sangat bersih. Bila ke Surabaya lagi pasti tujuan kami sekeluarga menginap di sini lagi karena menyenangkan apartementnya bisa langsung akses ke mall Pakuwon. The best pokoknya 👍.
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1 people find it helpful
Neni Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
I enjoyed staying at Anderson Apartments, the rooms were clean, the staff were friendly and responded quickly, next time I can stay here again.
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4 people find it helpful
Prima
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
New comfort room. Enjoy sleeping.
7 people find it helpful
NINING KUSUMA DEWI
icon-origin-TRAVELOKA
8.5
/10
Reviewed 87 week(s) ago
Comfortable, safe, clean, strategic directly down from the mall.
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1 people find it helpful
Sutrisno
icon-origin-TRAVELOKA
6.6
/10
Reviewed 95 week(s) ago
The room is enough to rest, the air conditioner is cold, and the water is smooth. There is a refrigerator in the room, and a TV. However, the cleanliness of the room needs attention so that you can rest comfortably. Thank You.
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5 people find it helpful
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