Overall Ratings & Reviews Hotel Maximum

Good things first: the hotel is at a convenient location. Most tourist sites are walking distance. The staff is very accommodating. My assigned room was awful. So the front desk lady was super helpful in changing my room. I rate the staff five stars. But there is only so much the staff can do if the facilities are bad. The hotel really needs to be renovated. There is a pervasive musty smell throughout. The rooms, carpets, bathrooms, the couches at the reception, all look really old and in need of renovation.

Woke up to a condition that there is no power and no water to flush the toilet. Terrible experience.

Overall good stay, great water pressure and nice breakfast included. Only down side were some initial pillows were quite small/flat and had to ask for extra (which were perfect) but not available first night. Great location!

The hotel is very nice and with an excellent location. The staff is very friendly, helpful and professional. The breakfast is very nice.

Great location, very clean and friendly staff

Lovely stay , perfect location , big rooms

Good location, very close to the market square. Very good breakfast. Friendly lobby staff. We were lucky enough to be able to park our car on the street just 50m from the hotel from Saturday 16:00 for 1 night. Parking is free at night 20:00-10:00 and on Sunday. The only problem was that the sink was leaking, but it wasn't a major inconvenience.

Great location, friendly staff, nice breakfast. Would recommend!

Very clean, warm & central hotel Simple breakfast Would definitely recommend & stay again

I stayed here for 3 nights in November 2024. This is very close to the main square and transport and the room is clean. I would recommend

Lovely hotel, very central, our room did get a lot of noise from the surrouding buildings. Breakfast was what youd expect, bread, cheese, meats, cereal etc. Staff allowed us to check in early and it was very close to all amenities

Convenient location near Old Town. Good breakfast.

Didnt spend much time in room breakfast was great staff welcoming. Would defo stay again.

Excellent hotel, located in a great area just a 5-minute walk from the historic center. The receptionists were very attentive and friendly. Breakfast was good, though we had a minor issue with one of the waiter staff member who was a bit rude to us. Aside from that, everything else was perfect.

Great location, short walk to the main centre of old town, plenty very nice dining options nearby. Public transport also available very close by for trips further afield.

Location is good, short way to old town and railway station, breakfast iss also ald food and staff is friendly. If the room is the side of the street, the street noice is quite loud, so take ear plugs. Also the noice for corridor reaches the rooms vey easy, as it is old house

Very friendly staff and great breakfast. The first night's we were in a room on the street side and there was a lot of noise and trams. When we returned to stay at the end of our trip, we had a room towards the back that was.very quiet. Overall, a very good hotel that I would return to on another trip.

Very close to old town square with many dining and shopping options. Decent place for budget conscious travelers, free breakfast included, with many options of food. Very spacious room. Nothing fancy, but it was safe, close to where we wanted to be, and very affordable.

Very close to Krakow Old Town. Many dinning options nearby. The staff was super friendly. There is a water dispenser in the lobby which was very convenient. Breakfast was also great.

Rooms were clean and the breakfast was delicious! Very walkable to old town and other attractions in the city