Overall Ratings & Reviews Great North Hotel

very nice and modern hotel. rooms and bathrooms were very good - had aircon and complimentary water was in the room. ten minute taxi ride to the centre of newcastle only negative was the adjacent pub which had live music playing till midnight on the Friday and 12.15pm on the Saturday - unable to get to sleep until the bands finished

Great restaurant. Very pleasant staff. However, WiFi in my room was very unreliable. Had to sit in the lobby or restaurant to get my messages. Other quibbles. Room had awful lighting. Nowhere to plug in kettle unless you moved the whole thing over to the desk. Luggage place had no light nearby. Had to use my phone or move my suitcase onto the bed to see what I needed. Was adequate for my needs, but because of the above circumstances, would not return.

Small room and bed but perfectly fine for one night. Thankful for working air con. Staff pleasant and friendly.

Stayed here for the first time the night before my daughter’s graduation. Such a shame I didn’t find this great hotel sooner! We had a really comfortable stay here and will definitely be back next time we visit Newcastle 😊

The hotel was excellent, staff very friendly and helpful. The only complaint I have is we booked a table in the restaurant before we got there for a meal with the family for 7.30pm. We got there on time, the starters and main course were good and we enjoyed them, but when we came to order dessert around 8.50pm we were told the kitchen closed at 9.00pm and desserts needed to be ordered before 8.30pm. Nobody had informed us, the waitress said it was on the email booking confirmation, when I checked later, it wasn’t. It left a sour taste because we couldn't have sweet! We didn't use the restaurant for the rest of our stay. Breakfast was good.

Great service from staff had a few issues with accessing room (faulty lock) but soon rectified great hotel not far from racecourse (1.5miles)

Clean rooms. Fair price. And great staff.

Great stay as ever

A great hotel in a good location for us. Clean comfortable rooms and helpful staff. A good breakfast too.

Really nice stay, good staff on reception.

It was beautiful hotel amd people friendly and rooms were nice

I was happy with the property and my room however breakfast was poor. Cooked breakfast was served buffet style but all of the food in the chafing trays was cold. I also asked for a fried egg and the waitress forgot about it. The breakfast was certainly not worth £13. I would give a score of 0 out of 5 for breakfast.

Good hotel that has a convenient on site pub. We used this hotel for Newcastle races. Thus was only a short taxi ride away so was convenient. Hotel is modern inside with goid facilities in rhe room (tea,coffee,biscuits and toiletries) Aircon in the room also. Had food in the onsite pub on 1st night but unfortunately there was no food option on the 2nd night ( staff gave different excuses) Its definitely worth getting the breakfast as there is plenty of options and the quality is very good. Would definitely stay here again

2nd time coming here and was again a very good stay. Good room, very clean and comfy.

Continental Breakfast was excellent. Reception desk was very helpful in getting us a taxi to the airport in the morning. Room was very nice.

Place was clean, quiet at night, perfectly located to walk into Gosforth & the breakfast was beautifully presented... all round excellent 👌

Large comfortable room and staff were good. Problem was the noise. On Saturday night they had a DJ in the bar and the music carried through to the restaurant. Was so loud I ended up sitting outside as I found it unbearable. Could also hear the music in my room. Not overly loud in my room but enough to keep me awake. Would stay again as good value for money but not on a Saturday night. Also I found room quite dark as no main light.

A pleasant stay in a nice clean VFM hotel but unwanted hassle at check in when initially being told we did not have a reservation and hotel was full. It transpired they had booked someone into wrong room so was sorted but after a long travel was poor admin by check in staff.

Perfecl

Brilliant hotel, facilities and staff