Overall Ratings & Reviews Hampton Inn and Suites El Cajon San Diego

Comfortable with a good reception staff. Didn’t like the noise level from the adjacent HWY. Breakfast was adequate.

I liked that it was close to where I had things to do, convenient, good area, I recommend it of course

Room had coffee pot cup sleeves for the cups and no coffee had automatic blind that didn’t work and only closed halfway the lights from the street shined in the room all night long

Very friendly.

Hotel service was excellent! Interior cleanliness was very good, but parking areas on the exterior were full of trash and take out bags from nearby in-n-out burger. Room was comfortable and spacious. A great stay, I'd recommend and would stay again.

I /we enjoyed our stay. It was quiet the shower was great

The lady who worked at the front desk on Sunday night was absolutely amazing. She has two daughters who play softball and she shared some wonderful stories and also was very accommodating to our baseball teams. I wish I remembered her name but it was Sunday night May 25

Excellent customer service provided by front office manager upon check in! I believe his name was Santiago. Very helpful and super polite. Rooms were clean and location was perfect. Lots of restaurant options in the area. In n out is also next door, perfect for a late night snack!

The hotel was lovely. Staff were amazing. Super clean, great shower, nice outdoor spaces. Unfortunately, it shares a parking lot with a very busy In-n-Out drive through. I love In-n-Out, but the line was blocking all of the handicapped parking spaces for the hotel, which I needed, and people in line were...well, donkeys, for sake of censorship.

It was uneventful

Overall the stay was good

This hotel used to be a very nice hotel. A home away from home. After the passing of my oldest son, I would often just get a room to reflect relax a bit, and have some alone time to myself. Unfortunately the front desk personnel were very rude and racist towards me. The first incident the clerk did double checks on my creditals as if I was a criminal. Not knowing that I frequent this hotel often. When confronted she gaslighted me and told me she had to do what she was doing to everyone. The second incident was Anthor very rude and indifferent front clerk there was a dog barking right across from my room. I explained to her I was afraid of dogs and that I wanted to know his breed so that I would know how to deal with the dog I accidentally bumped into the owner walking the dog in the hallway. She rudely told me that if I heard the dog barking I could call the front desk and tell her. I asked her again she proceeded to tell me absolutely not and went on and on about the protection of the dog and its owner. When I explained to her I was also a patron and that she should also be attentive to my needs as well. She started saying I was attacking her and harnessing her. She threatened to call the manager and pointed to the cameras as if to intimidate me. Lastly, the room was horrendous. Chips were knocked all over the furniture. There was a semi huge chunk of the carpet missing right above the separation of the title to carpet and there was some kind of crack in the sink. Heat boken

Very vibrant and clean

Great

I would have to say I would’ve preferred one of the 2 pillows a more firm.

Very nice and clean

Excellent

The cars lining up for In and Out caused parking problems on Sunday evening. Sometimes loud trucks on road outside our room. Breakfast area inviting and clean.

Very good

Very nice.