A.T. Hotel Hakata

Explore A.T. Hotel Hakata
8.8
Very Good
From 126 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

10.0

Traveler Reviews A.T. Hotel Hakata

Number of reviews per page
20
40
Top reviews
Allison
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The property is great for families, with ample space. It's only a few minutes walk to local bus to get to Hakata Station which is about 10 minutes away. There is no manned checkin, just a do it yourself process which was ok. No one to help order taxis or assist with issues with room such as no knives or cooking items like a saucepan. Overall we were happy with it, is better than staying in a small hotel room.
Read More
Kok Hui
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

In general, the apartment is good and spacious for family but not so clean. Car park was empty but we were told no empty slots available
Piyush
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Our family of three stayed here for three nights, and overall, our experience was underwhelming compared to others. **The Good:** - **Location:** The hotel’s location is fantastic, just a 20-minute walk from Hakata Station, making it very convenient. - **Space:** The apartment is large and spacious. Our one-year-old toddler loved running around. **The Bad:** - **Noise:** Despite being in a residential area, it’s quite noisy due to nearby train tracks. Trains run from 5 a.m. to midnight, making it hard to relax. - **Kitchen:** The apartment has a fully functional kitchen, but no kitchenware like pots or pans are provided, which is inconvenient. **The Ugly:** - **Check-In:** The check-in process is terrible. It’s entirely virtual through a customer service center, possibly not in Japan. Before arrival, you receive an email to upload your documents. The issue for us was the link didn’t ask for my wife’s and daughter’s documents, as they are Japanese citizens. Yet, the service rep insisted I upload their documents, leading to a 15-minute argument before we could check in. The management's link didn’t accommodate Japanese citizens, adding unnecessary stress. As per Japanese law only visitors need to share their travel documents, Japanese citizens do not need to share the travel documents. In short, while the location and space were great, the noise and check-in hassles overshadowed our stay.
Read More
Michael
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Wasn’t really happy with the Sen-yen cooking utensil price, and it would have been nice to have the front desk staffed during desk hours. Someone had to call.
Zhi Nuo
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I booked the accommodation for 3 adults and 3 children. The accommodation comes with two double bed, and a futon but the futon is only single size. It is impossible for the futon to fit an adult and a child. There is not enough space to put the futon in either of the two room too. The futon is very thin and uncomfortable. You are practically sleeping on the cold hard floor. One of the beds in the rooms are also spoilt where you can feel the spring under the mattress. The soundproofing is also bad. Communication with the service agent is also slow.
Read More
Shu Yen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Clean, new apartment which is comfortable for my family of 4. Staff were responsive with my messages. I wish there is dryer. Apartment is located in a residential area of Hakata. It is quiet at night but not many food stalls nearby.
Japan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

good
Les
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Nice place, very spacious!
Andres
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Very spacious, clean, and very welcoming.
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

きれいでした 部屋も広くてゆったりと過ごせました
YUEN LING
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

我住日式房間,但係地下唔係地蓆。 係地氈,仲要污糟嗰隻。 就咁掉張床褥上個地氈度瞓地下,極差。 我問佢哋留泊車位,大約早三四日留言問, 零反應。廚房一個煲都冇,話要煲問佢哋租,但唔知點搵佢哋。
KYUNGWOO
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

주차를 미리 신청하였지만 주차를 할 수는 없었습니다. 하지만 바로 옆에 유료주차장에 델 수 있었습니다. 직원이 상주하지 않는 숙소다 보니 도착해서 당황하였습니다. 아마 처음 가시는 분은 적잖게 당황하실듯요.
麻衣子
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

駅から遠く キッチンはあるが食器など別料金となっており予想より良くなかった
wai yi natale
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

一切都很好的,除了近鐵路有點唶
rafael cabrera
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Práctico
????
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

スタッフの対応は普通で可もなく不可もなく。 しかし、部屋の掃除については問題が多い。布団には血痕あり。ソファの下には小さい子供のおもちゃが多数あり。次回の利用することはない。
Tsz yan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

2019年第一次入住後一直念念不忘,今次專程訂同一種房形,可惜CHECK IN後發現所提供的跟預訂時的圖片不同。設施開始舊,但位置方便,附近有充足停車位置
ウラカミ
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

チェックアウトの時清掃の方とエントランスでたまたま会った時手に持っていたゴミを、捨てますよと受け取っていただきました。
ミユキ
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

とつ
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Not flexible . Cant rent car park even have space. cant change room for elder even I willing to pay extra money
Number of reviews per page
20
40