Overall Ratings & Reviews Holiday Inn Express & Suites CHARLOTTE SOUTHWEST by IHG, an IHG Hotel

Non English speaking housekeepers laughing at us because I needed soap in the bathroom.

The pool was down during my stay and the bathtub drainage was lacking. Otherwise all went very well...efficient service, clean, safe and secure, tasty breakfast and location very near all that was needed.

Great area, clean and quite However we booked for the pool! End of June and the pool was shut down! Over 90 degrees outside Maybe post this on your site so people know before booking

Rooms are clean and spacious! Very close to the airport!!!

Beautiful view and relaxing environment.

It was good

Very nice hotel.

The staff was welcoming, polite and knowledgeable. It was our first time at this hotel and the room was spacious, very clean and comfortable. I will definitely recommend my friends to stay here!

The room was very clean and comfortable front desk staff were very friendly and accommodating.

No

Great location. Staff was awesome!

Great location, comfortable and clean and James at the front desk is awesome!

We were in town for the Metallica concert at Bank of America stadium. We did not want to drive home after wards so we booked a room well in advance. It was a very nicehotel. Bed & pillows were very comfortable.Room very clean. Breakfast good also.

Easy check in. Great location, near the highway. Very comfortable. Great breakfast.

Very nice place. Convenient

O

Love it! We felt safe and it’s close to the airport.

Front desk service was incredible. The rooms were so clean.

Very clean and modern. Front desk clerk very friendly

Clean rooms and overall property. Good breakfast. Impressed overall. Would stay again. Great value.