Overall Ratings & Reviews AC Hotel by Marriott Santa Rosa Sonoma Wine Country

Room was very small and bathroom sink was in main area. The shower had very low water pressure and the HVAC system sounded like a train rumbling through the night. Bed did not seem like it a King and more like a Queen size. When complaining to front desk they said water pressure is low for the whole area and hotel was sold out so they could not move us to another room.

Cool spot to walk around

We belove there are bed bugs and we’re not. Woodmark apartments Santa Rosa ca

Awesome property

Asked for quiet room. Got corner noisy room overlooking freeway. Asked for daily housekeeping. No housekeeping the first day after arrival. The floor was very sticky. Toilet got plugged, we were given a plunger to use. Asked for directions and got wrong information twice . The staff is not caring just act like robots. Will never return.

Conviently located in to downtown. Snack and other food available in the lobby, staff were friendly and helpful with questions.

Great place I definitely will be back

Very accomodating.

It was convenient to shopping and dining Has a nice hotel bar

The overall location is decent and there are several restaurants and shops in walking distance. The hotel is very clean and the lobby and bar area is nice. When we checked in, we had reserved two king rooms and were told they weren’t available and all they had were two queen rooms. My husband is 6’4” and this did not work for us. They had some conversation at the front desk, and a king room was then available. They offered $10 per day vouchers to use at the hotel for not having the reserved rooms available. The parking is under the freeway behind the hotel, and there were homeless people nearby or the option was to pay $30 for valet per day. Our friends ended up in a double queen room, and had blood stains on the sheets in one of the beds. In our room, there was no soap in the shower and the shower leaked all over the floor in the room as if it was not sealed correctly. This was all relayed to the front desk.

Hard to understand basic things. Lock on our terrace door. How to turn off shower! Staff is very friendly and helpful. Upscale property but cheap plastic cups in room. Spoils the ambiance of having a drink on the terrace in cheap plastic.

Property is great, rooms are clean, secure parking

Great

Would not stay again. Did not like the room at all.

Hotel was nice, clean. Staff were accommodating. Food was good. I will being coming back again.

This property was next to freeway it was so loud they need better windows. It was impossible to sleep it felt like you were sleeping under the freeway.

Good property in a good area. The staff was super friendly and helpful. The room was smaller than expected and nothing too crazy. The only parking for the hotel is valet otherwise you have to park on the street which kinda sucked. I would also skip on the breakfast. Overall not a bad place to stay and close to a lot of good dinning and nightlife.

The property was very clean and nice. My room was a little away from the freeway, so I was not bothered by freeway noise; however, the fan in the bathroom could not be turned off at any time and I could not sleep all night because of it. It would be nice to have a microwave oven in the room. I had to dress up and go to the lobby to warm up my food at 6:30am- somewhat inconvenient.

The room was unexpectedly beautiful with a comfortable bed. And the shower was amazing. Breakfast was above my expectations.

The room was very comfortable and quiet. It was convenient to downtown and also to the freeway. The front desk staff was so warm and friendly. I will stay here again!