Overall Ratings & Reviews The Westin Surabaya

The hotel was very comfortable and the kids loved the food.

Excellent service!!! The waiter and server at breakfast all were very nice, especially Mr. Anang. He was very friendly and helpful! It was a wonderful experience. 👍

Amazing Stay I've had in Surabayar, really recommended..!! All service syarat GROM Check-in until Checkout is Awesome 👍 Various breakfast menu & all taste delicious! I'll absolutely will comel back ⭐⭐⭐⭐⭐

Comfortable and exclusive hotel, thank you for the service

Everything was perfect, from the food, the service, the staff and the room, it was really comfortable to stay here.

Great, staff so nice help us, room so clean, the view from our room is great.

The staff is friendly and very helpful.

clean room & hotel staff very friendly

Premium and pleasant service

The hotel is very comfortable because there is access to a super complete mall for both food and other needs. SUPERB.

spacious..clean..helpful..we are elderly..disabled..breakfast is delicious sometime..have health..good fortune..we will come back..

The location is strategic, the rooms are comfortable. Hopefully it will be maintained.

Hotel with maximum service. I will come back here.

Staff friendly, room size good, and breakfast excellent.

Unfortunately there are no jacuzzi facilities for a hotel like the Westin.

The hotel is clean, the service is very friendly especially during breakfast, the service is super good, friendly and warm welcome. To Mr. Aziz & Mr. Rega…Thank you so much for your hospitality 🙏🙏🙏

all the staff are very friendly, 5 star food, everything is clean and fragrant... very comfortable.. the westin is the best

Continue to improve service and services and more affordable prices

The best hotel for its service, the hotel is fragrant and clean. Unfortunately, you have to pay for the minibar when you take it. My experience staying at Gaia Hotel Bandung is that the minibar is completely free, and is refilled when it runs out.

The best hotel for its very friendly service, the hotel is very clean and fragrant. It's just a shame that you have to pay for the mini bar if you take it. I stayed at Gaia Hotel Bandung for the mini bar, everything was free and it was refilled every day.