Thank you very much for your time, Mr. Arifin, to give us a very valuable review and input. We are very pleased to know that Mr. Arifin felt comfortable and impressed with the service and facilities we provided during his stay at our hotel. We also apologize for the inconvenience that Mr. Arifin experienced regarding the sound from the reception in the hall on the 2nd floor that was heard up to the room. Mr. Arifin's input will be a serious concern for us to immediately make improvements to improve guest comfort in the future. We greatly appreciate Mr. Arifin's trust in choosing Labersa Hotel & Convention Center Toba, and we hope to welcome Mr. Arifin back with a better experience on your next visit. Warm regards, Management of Labersa Hotel & Convention Center Toba