DENZ Express Pondok Labu

Explore DENZ Express Pondok Labu
7.9
Pleasant
From 484 reviews
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Cleanliness

7.8

Room Comfort

7.9

Meal

8.2

Location

8.2

Service and Facilites

8.0

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Bedroom (24)
Staff Friendliness (19)
Bathroom (19)
Ambiance (18)
Room Space (17)
Surroundings (15)
Soundproof (15)
Wifi (14)
Hotel Area (14)
Accessibility (13)
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Traveler Reviews DENZ Express Pondok Labu

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40
Customer reviews
B***o
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7.0
/10
Reviewed 5 day(s) ago
The hotel is very nice, comfortable and peaceful.
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Ari W. W. S.
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Business
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9.4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, and the security was helpful when loading and unloading luggage. The cleanliness was also excellent. The bathroom amenities were complete. The air conditioning was cool, and the TV was a smart TV with YouTube, Netflix, and more.
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Leonardo
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Medical
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, strategic location.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Leonardo, Greetings from Denz Express Pondok Labu. Thank you for your wonderful review. We are very pleased that you had a memorable experience, and our staff are delighted to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***e
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9.1
/10
Reviewed 4 week(s) ago
Overall very good 9/10 by me, from the beginning of entering the hotel atmosphere is clean and comfortable. Only a few times there were incidents that made me uncomfortable, but everything is under control, you guys please don't worry.. Because in the room there is a staff number for you to tell what makes you uncomfortable in the room, the staff is also fast response and very friendly huhu thank you, next time maybe I will come back again. Oh and the security guard is very kind when checking in and checking out, always greeted
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Ms. Nia Lee, With our deepest respect, Dense Express Pondok Labu Hotel. Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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A***d
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5.0
/10
Reviewed 4 week(s) ago
The shower was broken and couldn't be locked from the inside. I'm fed up with this hotel and will find another one soon.
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Verified Traveler
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Business
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8.8
/10
Reviewed 4 week(s) ago
Clean room, bathroom, and linen. Toiletries and neat towels. The heater works, AC, and TV are also clean and new. Staff were friendly and helpful. There is a small counter with a hot water dispenser, coffee, noodles, and snacks, etc., at the reception for quick hunger bursts. Lots of food in the area too, within a short walk or online orders. The entrance gate area is kinda dirty, not properly maintained. Overall, a good place to stay for the price.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr. G*t, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you experienced during your stay. Thank you also for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again in the future and wish you an even better experience on your next visit. Sincerely, Fajar, Hotel Manager
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Leonardo
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Medical
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8.5
/10
Reviewed 6 week(s) ago
Friendly hotel staff, strategic location
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Accommodation's Reply
17 Mar 2026
Dear Mr. Leonardo, The D'Enz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and all of our staff will be very happy to read your words. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we put in every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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dento S. D.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
Clean bedroom... I've stayed at this hotel 5 times. Affordable price.
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Accommodation's Reply
17 Mar 2026
Dear Mr. Dento S.D., Denz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and our staff will be very happy to read your comments. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We prioritize our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***m
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Leisure
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9.0
/10
Reviewed 9 week(s) ago
Everything is fine. I stay here often. However, the only downside is that the sheets and pillowcases have stains. Please pay attention to cleanliness. Otherwise, it's very good. Hopefully, things will improve in the future.
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1 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Mr./Ms. I*m, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again on your next stay and we will strive to provide even better service. Sincerely, Fajar, Hotel Manager
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Verified Traveler
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Transit
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7.5
/10
Reviewed 15 week(s) ago
not as good as internet adver
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Accommodation's Reply
09 Feb 2026
Dear Mr. G*t, Thank you for choosing Denz Express Pondok Labu Hotel for your stay and for sharing your experience. We have reviewed your booking and confirmed that it matches your requested room type. Thank you for your feedback on our hotel. We always strive to provide the best service to our guests. We look forward to welcoming you again in the future and hope your next visit will be even better. Sincerely, Fajar, Hotel Manager
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A***d
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Transit
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8.1
/10
Reviewed 33 week(s) ago
The staff is friendly...the location is too noisy on the 2nd floor, I only stayed to sleep because I was working late at night.
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3 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Mr. A*d, thank you for choosing our De 80's Pondok Labu hotel as your accommodation and for sharing your experience. We apologize for any inconvenience during your stay. Thank you also for your feedback regarding our hotel, we strive to provide the best service for our guests. See you again in the future, your next visit will be even better. Warm regards. Hotel manager Fajar.
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F***i
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Medical
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6.4
/10
Reviewed 37 week(s) ago
The towels in the bathroom smelled like they were wet and then folded immediately (hopefully not used). The bedsheet had lots of spots and smelled like it had been used. The bedcover also had no wrinkles, as if it wasn't from laundry. Maybe it hadn't been changed by the previous guest? There was a lot of hair too. I had to ask for a new pillowcase because it smelled and was dirty. I wanted to ask for a new bedsheet, but it was already late and I had to leave at dawn. The cupboard was very noisy when opened, and it looked like it was about to fall off. Perhaps the cleanliness of the bed and towels needs to be checked in the future. This is a paid room, so all the bedsheets should be replaced.
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4 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Fitriyanti, Warm greetings from us at the Denz Express Pondok Labu Hotel. Thank you for your review and feedback. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our general cleaning process daily and pay closer attention to cleanliness. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Tina
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N***h
icon-Transit
Transit
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9.4
/10
Reviewed 45 week(s) ago
Staying here is very comfortable and enjoyable.
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Accommodation's Reply
30 Jun 2025
Dear nya. N*h, Warm greetings from us, Hotel Denz Express Pondok Labu. Nya. N*h, thank you for giving a good review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your input about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our hotel. Best regards, Hotel Manager. Fajar.
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S***i
icon-Transit
Transit
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10.0
/10
Reviewed 49 week(s) ago
The room is nice, clean, quite spacious. The bathroom is also clean. Quite comfortable.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear nya S*i Warm greetings from us, De 80's Pondok Labu Hotel. Nya. S*i, thank you for giving a good review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Fajar.
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E***G
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 49 week(s) ago
nice clean place. friendly receptionist. no breakfast in the hotel. clean bathroom with hot water.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr. E*G, Warm greetings from us at De 80's Pondok Labu Hotel. Mr. E*G, thank you for your great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you have written. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to our Hotel. Best regards, Hotel Manager. Fajar.
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Muchamad H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
quite comfortable and strategic location
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Mr. Muchamad H, Warm greetings from us, De 80's Pondok Labu Hotel. Mr. Muchamad H, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Fajar.
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Nurul F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Alhamdulillah, it's worth the price.
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2 people find it helpful
Accommodation's Reply
13 May 2025
Dear nya. Nurul F, Warm greetings from us, De 80's Pondok Labu Hotel. Nya. Nurul F, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Fajar.
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R***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 52 week(s) ago
on weekdays, book a standard room, the room condition is good, neat, only the sheets and pillow cases are not clean enough; the bathroom is in good condition, there was only dirt/dust that seemed to fall from the bathroom roof exhaust when I stayed, the hot water from the shower was off/not there; there is a trash can, clean condition (no trash in it), there is enough table tissue and small bottles of mineral water; complete toiletries and towels; the AC facilities are good, cold and the TV is also good; the service from customer service is good, there is a deposit that must be guaranteed, but it is safe, this is just to be on the safe side; there are snacks and beverages near customer service, noodles, coffee; only the location is a bit inside, helped by the De 80's sign on the side of the road, even then you have to go slowly, so you don't miss it; it's safer if you bring a vehicle, it's better to have a motorbike; because there is not enough parking space for cars; Lastly, for the overall review, De 80's is okay and quite good 👍, thanks De 80's..
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Accommodation's Reply
07 May 2025
Dear nya. R*n thank you for choosing De 80 's Pondok Labu our hotel as your place to stay and sharing your experience of staying there. We apologize for the inconvenience during your stay at our hotel. Thank you also for your feedback regarding our hotel, we strive to provide the best service for our guests. See you again in the future on your next visit will be better. Warm regards. Hotel manager Fajar.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
The place is comfortable, the staff and security are polite and friendly.
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Accommodation's Reply
07 May 2025
Dear Mr. Guest, Warm greetings from us, De 80's Pondok Labu Hotel. Mr. Guest, thank you for giving a good review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Fajar.
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Faizal A.
icon-Leisure
Leisure
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10.0
/10
Reviewed 55 week(s) ago
very good and friendly service
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Accommodation's Reply
10 Apr 2025
Dear Mr. Faizal A, Warm greetings from us, De 80's Pondok Labu Hotel. Mr. Faizal A, thank you for giving a great review. We are very happy that you had a pleasant experience, our staff will be happy to read what you wrote. Thank you also for your feedback about our hotel, we strive to provide the best service for our guests. We put the experience and comfort of our guests as our priority, and your review reaffirms the hard work we do every day. We look forward to welcoming you and your family back to stay at our Hotel. Best regards, Hotel Manager. Fajar.
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Number of reviews per page
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