8.9
Very Good
From 632 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

9.1

Location

8.9

Service and Facilites

9.1

People often mention about Forbis Hotel
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Staff Friendliness (14)
Bedroom (12)
Ambiance (10)
Bathroom (10)
Distance to City Center (9)
Room Space (9)
Hotel Area (9)
Variety (9)
Check-in/out Time (8)
Accessibility (7)
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Traveler Reviews Forbis Hotel

Number of reviews per page
20
40
Customer reviews
B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Comfortable room and friendly staff, thank you
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d***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, it is quite close to the city, the rooms are quite comfortable, the price is worth it.
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Accommodation's Reply
31 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to welcoming you back for business or family vacations. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff friendliness and thank you very much
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Accommodation's Reply
31 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to welcoming you back for business or family vacations. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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B***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you and the friendliness of the staff
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Accommodation's Reply
31 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to welcoming you back for business or family vacations. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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dede k.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I stayed here as a stopover in Merak before continuing my journey to Lembang, Bandung, as it was already late. Check-in was late, but the staff were still friendly. The room was spacious, clean, and had fast Wi-Fi.
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Accommodation's Reply
17 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to welcoming you back for business or family vacations. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the facilities are complete, the food is delicious, the bathroom and room are clean and fragrant, it's just that there is no mini market or nearby eating place around the hotel, you need to go out a bit further by vehicle.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly help us to always provide our best service. The mini market outside the hotel is a bit far, but we have Forbis Longe & Mart which provides food & light drinks to meet the needs of our guests. For the nearest dining places, we have 2 restaurants (Forjoy Western Restaurant & Miga Korean Restaurant) which have a varied menu that you can try next time. We will always look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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v***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a great stay here, the location is strategic, the staff are friendly, and the facilities and rooms are clean.
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Accommodation's Reply
17 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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E***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
very friendly and comfortable place
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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zahwa z.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Worth to stay @Forbis, friendly staff from entering the main gate to checking out. Clean and well-maintained rooms, there is a children's pool too.
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Accommodation's Reply
25 Jun 2025
Dear valued guests, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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amier d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Complete facilities, very friendly and helpful staff, nice hotel atmosphere. will come back here if there is a travel agenda to Cilegon - Serang Thank you Forbis
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear valued guests, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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r***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
nice, comfortable, clean, fragrant and friendly.... cool.... recommended
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Accommodation's Reply
10 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
comfortable and quiet...because it happened to be Eid al-Fitr so it wasn't too crowded
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Accommodation's Reply
10 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The hotel is clean, quiet, okay for working, must bring family next time
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear valued guests, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We will always look forward to your visit. Sincerely, Puji Setiawan | Front Office Manager.
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I***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The staff was friendly and helped us carry our things from the parking area.
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5 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear our valued guests, Warm greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking the time to review our hotel. Your review will greatly assist us in providing the best service possible. We look forward to your visit. Sincerely, Puji Setiawan Noer S. | Front Office Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 51 week(s) ago
The hotel staff is very friendly. The food menu has many choices and tastes good. The room is clean. It's just that the swimming pool is a bit dirty. Especially the shallow pool (for children) is dirty and the plants around it are not neatly arranged so it looks scary.
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+5
2 people find it helpful
Accommodation's Reply
23 Aug 2024
Dear Mrs. Chrahitta, Warm Greetings from Forbis Hotel. Thank you for choosing Forbis Hotel during your visit to Serang and Cilegon, and for taking your valuable time to give a review about our hotel, your review will greatly help us to always provide our best service. We apologize if there is any service and product that is less than satisfactory, we will convey it to the relevant section or Department to be used as input and changes in the future. We always look forward to your visit. Best regards, Puji Setiawan | Front Office Manager.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Very good and satisfying, no doubt staying at the best Forbis hotel 😍.
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1 people find it helpful
Suprayogi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
Akomodasinya bersih. Kamar mandinya luar biasa bersihnya. Jadi kami merasa nyaman selama di hotel. Untuk sarapan paginya enak dan cukup variatif. Secara keseluruhan Oke banget. 🙂👍.
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Novia
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Pelayanannya sangat baik dan kamar serta sarapannya juga sangat baik.
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Amir H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
Cool. Comfortable, clean, that's all. I want to come back here again.
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2 people find it helpful
R Senat J. R.
icon-origin-TRAVELOKA
4.9
/10
Reviewed 84 week(s) ago
Di luar ekspektasi saya dengan sekelas hotel bintang 4 pelayanan receptionist mengecewakan sekali, menu sarapan paginya pun standar untuk hotel kelaa bintang 4, kayanya ga akan lagi pake hotel ini untuk ke depan nya.
2 people find it helpful
Number of reviews per page
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