I was truly disappointed with my stay at the hotel. The bathroom had a very unpleasant odor throughout my stay. In particular, the toilet area was without water for two consecutive nights, severely impacting guests' daily lives. Although I reported this to the reception desk beforehand, the problem was not resolved. Furthermore, the hotel's facilities were quite run-down. The towels were old, discolored, and no longer clean. Given its advertised 4-5 star rating, the current quality of service and facilities is completely inconsistent with the price paid. I hope the hotel will review its maintenance and upgrades to its facilities and improve service quality to provide a better experience for guests in the future. Unfortunately, I am not satisfied with this stay.