9.2
Exceptional
From 117 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Mercure Saint-Omer Centre Gare

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A smart hotel, very clean and tidy.
Rachel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good over night stay at this hotel. Would have given the hotel a 5* review but the rooms were so hot and there was a plastic mattress protector under the sheets, which was uncomfortable and sweaty. We enjoyed the bar, the restaurant, the staff, the clean rooms and the parking. Location is good too - we just couldn't sleep! No option to open our window etiher as we were right by the A/C unit which was very noisy. Would stay here again but remove the the plastic under-sheet first!
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Paul
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A beautiful hotel with friendly staff. Very modern hotel a 10 minute stroll to the square in st Omer. Breakfast was excellent. Rooms were great and shower fantastic
Michelle
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Stayed here a couple of times before. Great hotel, friendly staff, clean etc and easy to park on the road outside for free :)
David
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We ate at the hotel every night we were there as the food was so good! Staff were welcoming and friendly. Also rooms were comfortable with good air conditioning. Will stay again if I ever return to the region.
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice welcome , family room, dogs allowed. Great restaurant and the breakfast had lots of choice . I would stay again and only 30 mins to Eurotunnel. 10/10 for the price.
Hannah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great stay on our way back to Calais. Great hotel, newly refurbished, easy to find with convenient safe parking. Only glitch was eating in the restaurant as it was busy so it took over 45 minutes for our food to arrive. It would have been good to be warned of this as we might have made the decision to go out and get a quick bite instead as the children were tired. That said, the staff were super friendly and the food was very nice when it did come. A good comfortable stay overall.
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Russell
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Stop off on the way back from the alps
Kathleen
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Pleasant and helpful staff.
erik
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Vary disorganised place... Impossible to find salt pepper, sugar at breakfast Gym almost inexistant..no weights...!!
Jon
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

A clean and modern hotel in convenient walking distance of the centre of Saint Omer
Penny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great staff
Debra
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Lovely hotel . Dinner was mediocre. I get the impression the restaurant staff don’t like the English . Service was very poor
Nigel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

THE ROOM WAS SMALLER THAN EXPECTED
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The best Mercure I have stayed in.
Richard
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very friendly service, good condition hotel, nice breakfast, but all slightly tarnished by the faint (and it was faint but it was there) sewage smell in the room
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Great place to stay to visit WW2 war structures (La Coupule and the Todt Battery)
James
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Great attention to detail, we had two dogs so they put a water bowl in the room for them, as well as a dog bed and some treats!
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

We were pleasantly surprised with how lovely this hotel was. The style and decor was gorgeous and the location was ideal to spend a pleasant morning before heading for the channel tunnel. The staff were all really helpful when needed. We will return. Thank you.
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

This hotel stood out because of the service, the front of house staff were all amazing, friendly, helpful and effective. It’s in a great location, quiet and within easy walking distance of the town. We were on a cycling weekend and there was an excellent secure cycle storage room.
Number of reviews per page
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