Check in was fast.

nice and clean. helpful staff

The heater went off in the middle of the night and we almost freeze In the apartment.

Perfect for what we needed for an easy place to stay

The room had no heat. we contacted the hotel, worker came down to fix. it was fixed for about 30mins and the heat turned off again. it was -25c outside and freezing inside. we travelled with our 1 year old which made this stay uncomfortable. the beds had very thin blankets. the bed was extremely uncomfortable. we were cold all night. we had a space heater but that only did so much. for $130 i expected so much more. and a warm room. will not be coming back: wouldn’t recommend.

The staff was very accommodating! We stayed in a cabin. It’s a little dated, the bathroom would need a revamp, but over all it was clean and cozy.

There is a lake right next to the hotel with beautiful views. The surrounding area is quiet and peaceful.

More effort could be put towards upkeep of the property and equipment like kayaks, paddles, etc.

Price was reasonable but condition of place needs some major attention. Stains on lamp, door blinds didnt go all way down reducing privacy. Room was generally clean but bathroom needs overhaul. Floor was damaged and spongy with clear signs of water damage. Taps unreliable between hot and cold. My partner burned her hand the water was so hot. Main entrance was slanted like the buidling was sinking but sturdy. Stayed years ago and it was ok then but the place has not not been maintained well and has potential to be amazing if done right with the location and lake attached.

This Hotel is terrible and host is extremely rude.

Very good location right by Lake Bernard (largest fresh water lake in the world without an island). Few restaurants in less than 500m around the property. Old property and decor but overall a very good location. Will definitely stay again if in the area.

Very fun, comfortable and best lake view from room window, good sun rise view.

Love the property. Very peaceful. Room was nice but the toilet was leaky.

Only stayed one night.

I had to mop the floors myself with a spare towel and soap, that’s how unclean the floors were. A fuse blew … just from having the lights on. Holes in the blankets.

I spilt a bit of water on the floor and wiped it up with a towel from the bathroom, it was gross, had I known before sleeping I would not have been able to sleep, and wouldn't have stayed, you get what you pay for

The staff is super friendly and check in was simple. A great little resort style stay.

Older property some people living in units but overall it was kept very clean unit was nicer then I expected for the area

My family and I have been going to Caswell‘s for over 45 years. However, I’m afraid this will be our last trip. The property has gone down hill so much that is at the point of neglect. Many of the cabins are being lived in by Sunridge residence, and so we didn’t know if we were going to be feeling like this was a holiday or being in somebody’s backyard. The cabin that we stayed in was clean enough, but considering there are a few hotel options in this area an investment and care in the property and it’s legacy would have made everything better.

Showers are small, bathroom door could not open all the way, musty smell do not recommend