8.2
Very Good
From 107 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Hiroshima Grand Intelligent Hotel

Number of reviews per page
20
40
Top reviews
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely place with the best staff. Close to public transport options, but not close too any tourist areas
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Uniquely decorated hotel, with suits of armour and a giant teddy in reception. Good location close to the main train station and tram. Breakfast buffet had plenty of choice in a lovely room with stained glass windows. Helpful staff arranged forwarding on bags.
Robert
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great breakfast!
Richard
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We were unable to travel to Hiroshima because of typhoon no. 10. Hotel would not give refund even with trains cancelled.
Matthew
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Fabulous Hotel, would book again in a heartbeat. Had everything we needed and more staff couldn’t have been more accommodating.
Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great themed hotel, like stepping back in time somewhere in Europe. Rooms ok, staff very helpful and friendly.
Roisin
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Lovely, old style hotel. Pleasant staff. Nice surroundings. Comfortable room, good breakfast, everything we needed for a relaxed stay.
Thi Hien
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Conveniently close to train station, however walls were very thin, could hear neighbours on either side of the room
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Close to Hiroshima station, only 5 minute walk.
Jennifer
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

The bed in our room wasn’t flat. I spent 2 nights trying not to roll onto my partner. This meant two nights of terrible sleep. Can’t speak for all rooms but the bed seriously needed replacing. Otherwise, the hotel was fine. Close to the train station.
Jean
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Great service by friendly and helpful staff. Great location near the train station. Quiet and comfortable stay.
Kevin
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Elegant hotel that was VERY nice. Staff was great but in Japan they have all been great. I would highly recommend this hotel.
Michael
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Elegant old school downtown hotel, with updated facilities.
Verified traveler
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Location
Christopher
10.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

Other then parking at an offsite parking garage, the place was very nice! Will go back next time I’m in Hiroshima.
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Older hotel that has room refurbished. if the lobby gives an old impression, the refurbished rooms are great ! You are welcomed in the corridor by a smell of fresh paint. The bathroom was very nicely laid out in 3 sepearate spaces : The toilet, the sink and finally the shower with bath tub next to it. Truly great ! Room was spacious too.
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Verified traveler
8.0
/10
Reviewed 688 week(s) ago

Expedia Group verified review

Good location close to the station. Fine for a one night stopover.
Verified traveler
8.0
/10
Reviewed 693 week(s) ago

Expedia Group verified review

This is a lovely and well intentioned hotel. The decoration seems a bit older and the furnishings could do with an upgrade however for the price it was good value and for all the antiques there wasn't a speck of dust anywhere. I would not consider this a very high end hotel however it was reasonably convenient by tram to everything and good value.
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Verified traveler
6.0
/10
Reviewed 757 week(s) ago

Hotels.com verified review

Older style hotel with very small rooms. Hotel insisted keys be returned to front desk each time you left the hotel and picked up again upon return. Made it very frustrating when the counter staff were attending others guests checking in/out and you had to wait to get your key back simply to return to your room.
Victor
6.0
/10
Reviewed 787 week(s) ago

Expedia Group verified review

Hotel is well located close to Hiroshima Station. The lobby is very nice but the rooms need new carpeting and some paint in the common areas. Overall it's a good option for the money.
Number of reviews per page
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