9.4
Exceptional
From 38 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Grand Sirenis San Andres

Number of reviews per page
20
40
Top reviews
Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

On the plus side, the windows to the balcony are super thick cutting out the majority of outside noise - which is extensive. Besides this, the room is your average 3 - 4 star hotel in America. Think Holiday Inn express or a Marriott Courtyard at best. Interior corridors at this hotel are not really air conditioned. Hot and muggy throughout the hotel. Sadly, this facility is probably one of the best on the island. Overall, San Andes is a second tier beach resort town. I don’t think there is a value of $400+ a night at this hotel. People are friendly and helpful. But if you are expecting something above a 3.5 star service, this resort and San Andrés in general is probably not for you. I have heard from the locals that Providencia is more laid back and quiet. I may try there another time.
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Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

L'emplacement, la piscine et le buffet était 10/10. Merci grand sirenis.
Darcy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great food at the buffet. Rooms with a view of the marina are fantastic .walking distance to anything downtown san andres but still lacking finishing touches in a few areas. Mostly top notch spot. Would recommend again. 8.9/10
Jessica A
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The bartender were very nice
Sanporn
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

What an amazing resort... The staff is so nice and the food is the best I have had at an all inclusive Will be back in the future...
Diego
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful staff .. beautiful place to relax and enjoy good food and drinks
Giselle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing service, special thanks to Ms. Julia, & Ms. Shekinha for their amazing service. We will be back soon! & hope to see them here, everyone’s been amazing! The hospitality has been wonderful, we will recommend all of our friends and family to come to Grand Sirenes San Andres Hotel!
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

It was great.
Francis
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

i think the laundry did not return my count shaman t shirt
Carlos Alberto Gomez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent service, the staff is very friendly, only issues was at the property due to offers on services that are not available yet like the restaurants because they only have the buffet and the Italian, spa is not available yet
George
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice staff!
Maria A
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Everyone was very helpful, kind, and greeted me with a "smile". Hospitality was amazing!
Hernan
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The service was outstanding.
Yuly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Muy bien ubicado y el servicio es excelente.
Dimo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is wonderful and the service was outstanding from beginning to the end. Live music every night in the lobby with bar opened late. Beautiful infinity pool and lovely Italian restaurant. I had an issue with the firm mattress the first night and guest services was able to switch out our mattress for a softer one! Our only issue was the the drinks at the bars were very light. I understand an all inclusive hotel wants to keep cost down. We went across the street to the liquor store to buy drinks. That was our preference and liking. And the buffet lunch and dinner foods we luke warm to cold. The breakfast was hot and delicious everyday. That was the only hiccups but the service and friendly staff outdid themselves. Super super nice time and on to remember.
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Jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Nice room, friendly staff and good food. I can’t complain.
Adam
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Everything was great, love how it was all inclusive , but the check in was a little bit unorganized.
Julio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The hotel is an all inclusive. The staff was overwhelmed, and exhausted. It looks like the establishment needs more staff members and also, to re train their old employees.
Francisca
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Its a good place Everything is good Working people's are excellent We are enjoying sooo much joscelyl, Harold are excellent
Ruben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This is one of the best places we have ever been. It was courtesy all around from everyone. The different shows they offered at night were magnificent and Roger kept everyone laughing. Just have to say, see you soon again.
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