All perfect, but maybe toilet tissue could be better quality. But sleep so good 🫶

Ran has been very helpful and she made us feel so welcome during our check-in. And during our check-out, she even made sure all was good for us. On the day of check-in, there was some issue with our room at about 9 PM. We called the reception, they immediately sent someone to look at the aircon and straight away informed the reception to help us change room. The guy at the reception (forgot his name) immediately helped us with the process. The prompt action made us feel so welcoming. Thank you for making our trip such a good and memorable one.

Clean and soundproof roomsssss

Recommended for those who want the best view. View Komtar. View sea. All got it at Ozo.

3 nights stay here and we really liked everything

Everything was wonderful. Hotel nearest to Penang food stall kopitiam and 15 min walk to Komtar area.

Very nice and comfortable hotel! We really love the hotel, all clean, the bathroom also very spacious and functional. All amenities complete and their service is top notch. The downside: at night around 10-12 pm we can hear music like karaoke from our room, maybe from a bar near the hotel? We were at the 9th floor. There is one big guy in charge at the breakfast area that needs to be more friendly to guests. That’s all, but overall we love OZO, will come back again for sure.

Nice & clean rooms with nice facilities, some staff stare a bit too much which makes my family uncomfortable

I had a wonderful stay at OZO Georgetown. The room was very comfortable, clean, and modern. The swimming pool looked luxurious and was well-maintained, making it perfect for relaxing. Overall, it was a great experience and I would love to stay here again.

The hotel room was super clean and spacious. The hotel provides everything like a dental kit, shampoo, coffee, tea, and water. Walking distance to many places.

So amazing, good service, good hotel. Just stay for medical purposes.

Go up to the 21st floor before 5 PM. There's a restaurant for breakfast and lunch, and you can see Penang City from above. It's beautiful.

Helpful staff to give same room though I've made 2 bookings due to different breakfast package. Meals are good, with great view from the resto.

Great stay! The room was clean and modern, with a very comfortable bed. The shower had excellent water pressure. The staff were lovely and helpful. The view from the 20th floor at check-in was amazing. The location is a bit far from the Street Art area, but Grab rides are easy to get. Sound from neighboring rooms can be heard sometimes, but overall it was a very pleasant stay.

Had a nice stay with my family. The elevator parking was a nice touch. Breakfast was nothing interesting and same goes for the tv. Wish they have few well known channels (hbo, cinemax, nickelodean) or netflix. Service was good, helpful and nice staffs

Staff were horrible, you will get scream at and talked to in a disrespectful way, will totally ruin your trip.

The soundproofing was poor — I was disturbed twice by the alarm from the room next door and could clearly hear their conversation. It would also be better if the hotel could provide indoor slippers for guests’ convenience.

Nice hotel with good view. Close to everywhere

Like the simplicity and sleek design of the hotel. The room is clean and smelling good, helpful and fast check in process.

Good at all.. I will stau here whenever i come to Penang..