Really lovely staff on reception. Lynda upgraded us to an amazing suite as was my birthday treat. It was fabulous . Great location and lots nice places to eat nearby. Bed a little hard but reception said can ask for a mattrsss topper when you book it. Thoroughly recommend.

Great rooms, convenient for tower bridge underground

I had a wonderful stay at Tower Suites by Blue Orchid. The location is perfect, with stunning views of Tower Bridge and easy access to everything. The suite was spacious, modern, and spotless, and the staff were incredibly friendly and attentive. A truly comfortable and luxurious experience — I would definitely stay again!

Room wasn't the best , the bed was supposed to be a king size was two singles pushed together

The room was spotless.

So disappointed I found blood on my sheet that my daughter & I slept on overnight. Upon leaving the hotel I wanted to speak with front desk managment but because it was check-in time extremly busy around 3pm the lobby was full of customers. I thought being kind not to report in front of other quess checking in so I respectfully reported my concerns to the concierge and went about my day.. I returned 10 hours later and they had not changed my sheets! I immediately down to front desk to complain showing pitures of the blood on sheets, the manager ask to take a picture of my picture and she did she called maintenence and they changed my sheets at 2 am so inconvenient, The 2am manager was kind enough enough to accomdated me with breakfast from 7am - 10 am, however i explained im not much of a breakfast eater and thanked her Furthermore in the morning I explained to the front desk that the manger from early morning provided me with breakfast passes unfortunately breakfast does not solve sanitation The manager spoke pleasant to me and stated somoeone would call me ...I checked out on Friday February 20, 2026 and today is February 24th and noone has called or emailed me. I truly expected a higher level of service consistent with the brand. Upon checking out the next morning I spoke with the front manager. I requested a reasonable adjustment to the room charges and was told they couldn not accommodate me and stated managers would contact me

Although the hotel was very nice and fresh and the rooms were spotlessly clean, the room and the bed was actually very small. My room was a superior double studio, but there is no way that the bed was a double being only slightly bigger that a single.As a lone traveler the room was OK but if you were a couple - forget it.

Clean and modern room. Great location for me when travelling for work, directly across from Tower Gateway DLR and short walk into city and other landmarks.

Complimentary upgrade.

Though I did not have a chance to explore all the options, the facilities were fantastic, modern and great location. Staff were very helpful and fast response to technical problems I was having, I would definitely recommend staying here.

Very comfortable and top notch room

great room and location, spacious with good service

Clean and comfortable room

The rooms were large and amenities are nice. The service in the bar and restaurant was a little slow. In fairness we were there on a holiday weekend. Great location - so close to Tower Hill tube station. We enjoyed our stay!

The bed is advertised as a king sized bed but it’s just two twins joined. They were hard as the sidewalk and I could feel the bump where the two beds met in the middle.

Great friendly staff. The room was clean , spacious, and welcoming. Brilliantly located. Highly recommended.

Our room was great! Device was very friendly. Lifts take a while but not a big deal! The breakfast is absolutely spectacular. One of the best we have ever had. Location was excellent. So easy to get around.

Everything was nice about the hotel.

Excellent sized room, very comfortable and well appointed. Staff were also very nice

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