A stylish and spotless hotel in a fab London City location. We stayed for 4 nights up-graded to a premium double with kitchen. The room was huge and spotlessly clean. It overlooked the Tower of London and had a huge comfortable bed. Sound proofing was very good so we slept well. The hotel is so well located for access to transport links. The DLR is literally across the road and Tower Hill Tube round the corner. It’s also 5 minutes walk down to the river for river boats.

A generously sized room with nice amenities at a great central location.

Excellent suite and location! Loved it!

Beautiful room and conveniently located. Staff was very friendly and helpful.

Breakfast and staff were awesome

Good

Yes

Ideal location and very clean

Excellent service. Housekeeping was very good. Great location.. close to the tube for easy commuting thru out the city. Great views from our room of Tower Bridge. Highly recommend this hotel

The hotel is clean, the staff are friendly and attentive. The location is perfect. It has a view of the Tower, it is in walking distance to the Tube (literally around the corner) and most other central London spots.

The room was clean modern and spacious. It was strange however, that they gave us a room on the 8th floor— which the elevators did not go up to and so we had to take the stairs— and when we explained that we have slight physical issues which makes climbing stairs difficult, we were told we should have picked a different room category then (how were we supposed to know that?). In fact, my only grievances with my experience at Tower Suites were with the staff who were all smug, condescending, short, and passive aggressive. I believe for the premium of this hotel, the staff should be receiving better hospitality training.

Wow what a great room and experience with the hotel!

Microwave, refrigerator and even a dishwasher and washing machine in the room. Rainfalls shower, super nice place. Would definitely recommend.

Everything about this hotel was perfect for our needs. Exceptional.

Great location, friendly staff, spacious rooms and amazing amenities! (TV channel choices could be better but that's more of a preference so no real complaints)

One of the best hotels I have stayed at in london in a very long time. Only point I thought was petty was not allowing me to take my remaining coffee I had paid for as part of my buffet breakfast away with me. Other than that can find not a single flaw

Staff helpful. Room clean. Appreciated staff asking to clean the room, and were okay if we cleaned it ourselves f or a couple of days.

Excellent loaction, Staff were very helpful. Will stay again

The hotel is modern, clean and in a great location. Some rooms have a lovely view of The Tower of London. I had booked 2 rooms but unfortunately we were not given rooms close to each other. Unfortunately the first room my granddaughter and her Mum were in had very noisy neighbours - the residents were out and in the room all through the night, slamming the door, noisy stiletto heels clipping on the wooden floor and very audible noises of the goings on in bed!! I spoke to reception the next morning and the receptionist did apologise and moved them to another room as the noisy guests were also staying another night. Thankfully the next two nights were peaceful but it wasn’t the best start for their first trip to London. I feel if our rooms had been closer it would have been less stressful for them.

Worst hotel to stay