Flagship 91863 Metro House

Explore Flagship 91863 Metro House
8.5
Very Good
From 1,138 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.7

People often mention about Flagship 91863 Metro House
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Bedroom (24)
Bathroom (23)
Ambiance (21)
Distance to City Center (17)
Hotel Area (16)
Accessibility (15)
Surroundings (14)
Staff Friendliness (13)
Room Space (12)
Soundproof (12)
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Traveler Reviews Flagship 91863 Metro House

Number of reviews per page
20
40
Customer reviews
A***s
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 week(s) ago
This hotel is highly not recommended. The rooms are dirty, there's no QRIS, the neighborhood is congested, the building is old and dusty, the air conditioning is outdated, and worst of all... there's no elevator! Absolutely not recommended!
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R***d
icon-Leisure
Leisure
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8.1
/10
Reviewed 4 week(s) ago
There is no water heater in my room.
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2 people find it helpful
B***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
The service was excellent, and the staff were all helpful. What was really disappointing was that the hotel wasn't what it used to be. It was a shame, as it used to be great. Now there's no hot water, no shower caps, and none of the rooms have water heaters. Apparently, that's the owner's policy.
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J***e
icon-origin-TRAVELOKA
7.6
/10
Reviewed 7 week(s) ago
It looked like it hadn't been occupied or cleaned in a long time, and there was dust all over it. The sheets were dirty.
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D***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 7 week(s) ago
The mattress sagged, tilting to the left, making my whole body ache. There were cockroaches in the bathroom. It looked like the cabinets needed replacing because dust was everywhere.
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1 people find it helpful
S***A
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 10 week(s) ago
Everything looked neglected and needed rejuvenation. The shower, in particular, leaked frequently.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly staff, safe car parking.
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Harry S.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
Not suitable for those carrying a lot of luggage, because you have to climb the stairs to the 4th floor.
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Imam I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Not bad for a standard budget stay.
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2 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The cupboard was a bit dusty, the TV was a bit slow, there was no hot water, and the bathroom drain was clogged. But judging by the hotel's condition, it was clear that repairs were underway.
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1 people find it helpful
Berly A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
The items are all rotten and uninhabitable.
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2 people find it helpful
Naravit 1.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, the rooms are clean, and the only downside is that there is no lift.
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1 people find it helpful
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Affordable prices, good road access.
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N***a
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Staycation
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8.4
/10
Reviewed 25 week(s) ago
It's quite comfortable, but there's no soap or drinking water available.
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Isadora E. a.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 35 week(s) ago
The sheets were dirty, the pillowcases had blood-like stains, the bathroom smelled bad, the sink leaked, and the nightlight didn't work.
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5 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
It's pretty good for the price.
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2 people find it helpful
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Gerson J. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Drinking water & instant noodles are available at CS
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1 people find it helpful
nadialeta w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The room looks newly renovated
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Verified Traveler
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The hotel staff is friendly, informative, the room is quite clean, the AC is not cold at all, the sheets smell good but have lots of stains, the towels smell good but are no longer suitable for use, there is standing water in the toilet
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4 people find it helpful
A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
quite clean and central to Surabaya. Suitable, could become a regular
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2 people find it helpful
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