Cozrum Homes The Gallery Residence

Explore Cozrum Homes The Gallery Residence
8.2
Very Good
From 412 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.2

Service and Facilites

8.0

People often mention about Cozrum Homes The Gallery Residence
All
Surroundings (13)
Distance to City Center (12)
Room Space (12)
Bedroom (11)
Accessibility (10)
Ambiance (10)
Bathroom (10)
Staff Friendliness (9)
Hotel Area (9)
Check-in/out Time (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cozrum Homes The Gallery Residence

Number of reviews per page
20
40
Customer reviews
V***u
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
It's fine for families who don't have parking space.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
The room had no comb, no prior notice to guests, no TV, and no one to fix it. Absolutely terrible.
Translated by Google Icon
See original
5 people find it helpful
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Good experience, clean, convenient location.
Translated by Google Icon
See original
2 people find it helpful
yerny s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The accommodation is nice, clean, and affordable.
Translated by Google Icon
See original
1 people find it helpful
T***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The room was quite clean, and the staff were helpful.
Translated by Google Icon
See original
2 people find it helpful
C***u
icon-origin-TRAVELOKA
7.2
/10
Reviewed 14 week(s) ago
There was no staff to assist, and the security guard was unhelpful. The bed linens were smelly and dirty, and the floor was filthy. There were missing amenities, the air conditioner smelled terrible, and there were many ants. During my 6-day stay, there were 2 days without electricity and water. When I called for room support, the staff said they had just changed the water the day before and didn't need to. I advise against staying here if you are a perfectionist and a clean freak. It was terrible.
Read More
Translated by Google Icon
See original
Find this review helpful?
M***h
icon-origin-TRAVELOKA
8.1
/10
Reviewed 22 week(s) ago
The security guard was enthusiastic and friendly. There was a small leak in the kitchen area of my room, but it was fine after wiping it up. Staying for one night was okay.
Translated by Google Icon
See original
6 people find it helpful
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
The housekeeper was very enthusiastic and friendly.
Translated by Google Icon
See original
5 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
The room is nice, the location is pretty good, just a little bit small.
Translated by Google Icon
See original
5 people find it helpful
Profile Picture
Chau H. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
Aside from the location being too narrow for cars to access, everything else is good for the price. Having a receptionist on duty would be better.
Translated by Google Icon
See original
2 people find it helpful
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 36 week(s) ago
The place was enthusiastic, and the staff were friendly. This area seemed less crowded, so the furnishings weren't as good as other Cozrum locations (I've tried quite a few Cozrum branches using my own or my friends' accounts). Overall, it was fine after a few days. Maybe the room category I chose was random, so that's just my personal experience.
Read More
Translated by Google Icon
See original
9 people find it helpful
Profile Picture
Nga H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 38 week(s) ago
The room had a bad smell, the blankets were dirty and the room was full of mosquitoes. We used the laundry service and they returned the clothes all crumpled up. The only positive thing was the man at the reception.
3 people find it helpful
H***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 42 week(s) ago
Burglary, invasion of privacy at 12:30 noon on the 2nd from the accommodation facility.
Translated by Google Icon
See original
14 people find it helpful
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
The bed sheets are itchy, like they've been left for years. The safety lock is broken.
Translated by Google Icon
See original
12 people find it helpful
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 45 week(s) ago
The room was dirty, old, dusty, and had mosquitoes. The air conditioner wasn't cool. I told the staff, but they weren't willing to help. I had to contact the hotel via Line (the head admin) before they could help fix it. The area outside the hotel was dirty.
Translated by Google Icon
See original
8 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 49 week(s) ago
Said payment can be made by credit card but at check in they asked for cash payment
Translated by Google Icon
See original
12 people find it helpful
HangNga
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The security guard was super enthusiastic. My family suddenly had to stay an extra night and he helped us change rooms. We booked the wrong day and they also helped us change. Before leaving, he even gave my daughter some grapefruit segments. I wish you good health.
Translated by Google Icon
See original
4 people find it helpful
HangNga
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The security guard and customer service staff are very enthusiastic and friendly. The room is clean and pretty. No single-use plastic is used, which I like. Convenient location.
Translated by Google Icon
See original
3 people find it helpful
H***i
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 52 week(s) ago
I booked a room on the 2nd floor, the TV was a bit noisy, especially the room next to the hot water heater was so noisy I couldn't sleep.
Translated by Google Icon
See original
4 people find it helpful
G***u
icon-origin-TRAVELOKA
7.0
/10
Reviewed 55 week(s) ago
No reception, no support service, small room, dirty, super mini bathroom, no room to see in advance
Translated by Google Icon
See original
6 people find it helpful
Number of reviews per page
20
40