The hotel staff was very helpful when my child got injured on the slide. I called for Betadine, but they provided a complete range for wound care.
I only have a few suggestions: the night I arrived at the hotel, I tried calling the hotel number because I was late checking in, but no one answered four times, so I hope this will be improved in the future.
Overall, the breakfast was good. The only downside was the bread display, which, if used for decoration and not for consumption, should be noted as display only.
I think it's time to replace the used bags in the pool area, as they're looking dull and have holes in the corners. Some of the pillow cases are yellow and need replacing.
The amenities are quite complete and solid, and perhaps a comb could be considered. The security staff could be friendlier and more smiling, as the night I arrived, they were a bit rude when helping with parking.
Overall, it's very good. If I go to Solo, I'll definitely return to this hotel. For those of you looking for a hotel, this one is definitely worth it. The price is affordable and the quality is very good.
Nice experience.
Good job, all FIM Hotel crew.