I enjoyed staying at Summit Siliwangi. The staff were very friendly and very helpful. I would like to give some input on the completeness of the rooms and the facilities in the rooms when customers check in.

My work team had a bad experience while staying at the hotel, such as the AC was always off, the water that came out was very dirty like coffee with milk, the bed smelled, so we had to check out early and move to another hotel because the hotel was unable to improve its service even though we were given the option to move rooms.

The first mistake ---> the lobby staff did not see the check-in and check-out dates, I checked in on the 21st and checked out on the 23rd... On the 22nd I was asked what time to check out?... Even though there was still 1 more day, so it ruined my mood... They should have checked how many days the guest was staying first. This second mistake was the most fatal, on November 22nd, around 11:00 PM the AC suddenly went off and the room became hot and stuffy... I called the receptionist and sent a technician, checked the AC and it still wouldn't turn on, checked all the MCBs and there were no trips but the AC wouldn't turn on, 10 minutes later I was given the AC remote and tested it and it could turn on... After it turned on, it turned out that at 1:30 AM it turned off again, the staff offered to move rooms, why didn't they think about it, my wife and children were already fast asleep and at 1:30 AM they told me to move rooms? My eyes are sleepy, tired, and my body is sore. I also want to rest until dawn, but the AC turns itself off every 45 minutes and has to be turned on every 45 minutes... I give 1 star as compensation for my inconvenience of paying for the hotel but being disturbed by the quality of the room facilities you offer. Pay attention to the utilities. I rented a hotel so I could rest, but instead I stayed up until morning because the AC wasn't working properly... #room 220

The room was extremely dirty and rundown, the bathroom was full of cigarette butts, the TV was broken, and it was awful and very dirty. Highly not recommended. Never stay here. Just close the hotel if it's not maintained. It's disappointing. I will never stay here again.

The location is very strategic and the hotel staff is friendly.

Strategic location, clean, friendly staff

I've stayed here three times. The staff is friendly and the hotel is clean. I always stay here every time I go to Bandung. Good job!

Close to shopping centers and Gedung Sate. There's no refrigerator in the room, but mineral water, coffee, and tea are available in the lobby.

Close to shopping centers and Gedung Sate. There's no refrigerator in the room, just bottled water and coffee and tea in the lobby.

The staff is very nice, the security guard is also the best. The best

Very comfortable, clean hotel, easy check-in process, close to everywhere, really strategic location, worth it, the bedroom and bathroom are also clean ☺️

Everywhere you go to eat is really close, just a short walk. There's also delicious nasi tempong right next to the hotel. I'll definitely stay here again next time.

The hotel staff is friendly to guests, the check-in, check-out and room service processes are fast.

I've stayed here twice, and it's okay. Close to the city center.

Improve the cleanliness, dust in the room, lots of tissues under the bed :') There is also no wifi in the room.

Have stayed here several times, access to everywhere is very close and the price is also affordable for days.

The bathroom & head pillows have hair loss from previous occupants. The bed cover has stains. Good location, but unfortunately it is not well maintained.

Friendly staff, comfortable room, there is a 50k deposit but it will be returned upon check out. Spacious car park. Quite a lot of culinary in the morning.

Fun for that price.

Clean and spacious place close to BIP, the best