HORRIBLE CUSTOMER SERVICE. While timing is everything in life, I cannot help the timing here. I made a reservation at this place one week before a literal cataclysmic weather event took place. Storm Leonardo hit the area this hotel lives. It devastated roads, flooded rivers and streams, caused outages, flooded homes and caused complete chaos in the region. I was supposed to drive from Marbella and stay one night. I heard of the news and destruction in the Andalucian coast and reached out to the hotel in hopes of changing the date so not to encounter the storm of the century. I did not pay for the cancellation fee not thinking in a million years a storm would stop me from going to Cadiz. I was hoping the Plaza Minas Suites and the front desk manager Conchi Moreno would understand my situation and agree to give me another date to visit. He did not. He told me the storm wasn't that bad and I would be fine. I sent him several warnings put out by the department of transportation in the area asking people NOT to drive anywhere until the storm passes. Mr. Moreno refused and told me I should have paid for cancellation insurance. I get it's better 'safe than sorry' and get cancellation insurance. This however, is a bit outside of the ordinary. Who'd expect a Cataclysmic event to blow through your area? Not only that, but what kind of human tells you to drive through it anyway? How difficult would it have been to be kind? I will be visiting Cadiz and you can rest assured I will NEVER come to this hotel.

Lovely rooms spacious in old quarter . Nice roof terrace only down side it is right by the very busy plaza minas youngsters there till late then loud drunks shouting so hard to sleep such a shame.

The apartment was spacious and clean, located ultra central. Check-in and out went smoothly. If you arrive by car there’s an underground parking area in the square nearby with decent fees. Nice views from the top terrace of the building. Unfortunately we got a room that faced the street. It was poorly insulated and the sound coming from the street was very loud, even late at night, thus making it for a very uncomfortable sleep. One of the bathroom faces the interior hallway of the building which also was loud at some times during our stay

Very spacious and comfortable apartments. Fully equipped and with air conditioning. The service is also amazing. It's literally in the centre of Cádiz