Decently spacious room with a king bed. The public bath is also well equipped and open late, accessed by room key, and there is a Family Mart on the ground floor. We had something the next day on Port Island so the location of the hotel was very convenient.

The bed needs to face the habor for room with a view

Clean amazing staff

While the immediate area around the hotel is ... industrial, there is a Family Mart right next to it, and easy access to the Portliner to get into Kobe proper. The spa/onsen in the hotel was superb.

This property is far from everything. There is a family Mart right next to it, but if there isn’t anything else around it, you have to walk about 10 minutes to get to the subway. The Bayview was OK. The only thing what was bad is that there’s a trucking school right next-door and they have a super bright lights on until about 10:11 o’clock every night And then they start up again at 8 o’clock in the morning. I’ve been in Japan almost 2 weeks and when I wanted to check in early, it was always super cheap. This place wanted to charge $93 to check in early which was way expensive. I did not have the breakfast buffet I did go for dinner one night and what they don’t tell you is that they charge you. I think it was ¥300 not a lot but still they don’t tell you that they charge you this service charge of ¥300 and for that you get some cheese That I thought was pretty little sneaky. There’s no traditional spa there they do have a rooftop which gives you a beautiful view and everybody that works there is super nice. I would just never go back to this hotel. It’s kind of inconvenient the location.

It was wonderful to have on onsen in the hotel and the staff was great. I recommend highly.

Excellent 👌

急に予定が変わって事前予約してた朝ごはんの時間を早く出来ないかご相談したところ快くご対応いただくなど大変ホスピタリティの高いホテルです。サウナやお風呂のクオリティが高くまた宿泊したいです。

Our room was very clean and our stay was very pleasant. The only drawback to the suite was the bathroom. I found it to be too small compared to what i've had in other hotels that I've stayed in. I also paid for one morning breakfast brunch, and my recommendation to that is to find somewhere else for breakfast. There wasn't much of a variety. For 2750 yen, you're better off going into Kobe for breakfast at a McDs.

Strangely um...elegant looking place. Technically 2 blocks from the Portliner Metro station. Sparse pedestrian traffic. Good amenities. Quiet.

Very nice and well kept hotel in a good area

Convenience store was in walkable distance, super convenient! (:

The view of Kobe port from our room was so mesmerizing!!! We loved the spa and used it morning and evening. We will be back!!!

The facility is super clean and quiet. The price was fairly reasonable considering the cleanliness and staff and service. The only caveat is that it is located in 5-7 min of a walk of a narrow overpass from a nearby train station. Carrying a luggage and climbing up and down on many levels were a bit of an exercise. You need to take this train to go to the downtown for dining and shopping, and one way ticket costs 250 yen which is quite pricey.

Amazing helpful staff, clean rooms 10/10 4 minute walk to train station

Beautiful hotel, very clean, beds very comfortable, service and staff super friendly, walking distance to train station, 24hr convenient store down stairs

Comfortable stay. Interesting and very nice that the reception and dining is on the 9th floor. Staff were attentive and helpful.

Shower water temperature would get hot then cold then hot. Paid extra for room with veiw, got a view of the parking used for a driving school

Great spa facilities..suspicious room witn king-size bed & clean bathroom..thank you.

Super comfortable beds. Very quiet and a bit far from the train station. Very friendly staff. The rooftop is wonderful. The harbor view is not quite like the picture. The bathroom has a steep step that may be a concern for those with vision or mobility issues.