9.8
Exceptional
From 136 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.6

Traveler Reviews Hotel Zagakukan

Number of reviews per page
20
40
Top reviews
Abraham
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Such a nice getaway from the busy city life. The room was beautiful and clean and that private onsen was the best part! Definitely a memorable stay here. My wife and I are planning on staying here again and booking more nights.
Tina
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was extremely clean with luxury amenities. The staff was friendly as well. The rooftop onsen was gorgeous. We will definitely be back!
KIN BONG
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wife and I love this place. Very quiet and personal hot tub is nice even though it is a bit smaller than I expected. Would try the bigger room next time. Location is good but will need a little bit of walk from station if you don't drive (we didn't). Would be nicer iff we didn't have to lift our luggage for the stairs at front door. Not impossible but it might be an obstacle for some other ppl.
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Trang
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful well curated hotel with convenient location. Loved the onsen in the room! Wish we could’ve stayed longer!
thanawat
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Private rooftop onsen with modern ryokan-style room supported by AI-assisted controls for lights and air conditioner. Walkable to 7-Eleven nearby to buy drinks and snacks for onsen dipping. Conveniently located close to Hakone-Yumoto station to start the Hakone loop trip and/or return to Odawara station.
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hôtel. Well located and clean.
Carmen Yuek-Po
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Amenities were great.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

nice size room. Great in room Onsen
John Ted
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The SPA is amazing! and the room is second to none! besides this, it has the best location, quiet ,near the train station and bus for the loop! Will definitely comeback!
Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Nice typical room
Phil
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room and great location! Excellent service from friendly staff.
Mary
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff is very friendly and helpful. Onsen is clean and delightful. Great location.
Jamelah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Love the place the room and how quiet it is
Bill
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great Location, close to train station and walking distance to restraints. Very Quiet-the Zagakurkan was fully booked and we did not hear outside noise from anyone. The facility harboured a relaxing zen like atmosphere. The amenities in the room promoted a withdraw from the business of normal life. We would look to stay here again if we were in the area.
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Yuanchao
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff were really helpful and friendly. Trying to best facilitate our needs. The room was new and well designed. Very modern but still sent vibes of traditional Japanese. Onsen was pretty enjoyable!
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel is very charming, and exceptionally clean. There are many restaurants and shops near by the hotel. Extremely convenient area with the bus and train station a few minutes away, to get to the various attractions.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful property with lovely rooms. Rooftop onsen was fantastic!
Vipanee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Didn’t have an opportunity to visit the restaurant so can’t share a review on the dining. However, the bed comfort and room was superb. Great use of space planning for the room. Everything a traveler would need. Staff is friendly.
Steph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The room was absolutely incredible and the amenities were fantastic. Although we visited in summer and the heat was extreme, the rooftop onsen was still a highlight. Sitting up there while looking up at the Hakone mountains was an unforgettable experience. Hotel is smal and intimate and we very highly recommend dining at the restaurant for an incredible sushi experience.
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Dharma
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I would say the room is fantastic. One of the best layout. If I want to nitpick the parking
Number of reviews per page
20
40