This is our favorite hotel when custom Creel

It was beautiful and serene. Welcoming staff and the food was amazing. They even have their own brewery. Totally exceeded my expectations. I have a 12 year old with Autism and he loved it. My mom is 72 and was able to get around no Problems with her fibromyalgia. Very family friendly and kid friendly. Can’t wait to book our family trip for next year.

Nice and convenient

The mattress was hard

Excellent location, great staff and food

First time I stayed at this hotel was in 2022 and now in 2025. Friendly staff and I recommend this hotel 100%.

It was excellent

Excelente lugar, las habitaciones estilo cabaña estan super comodas y calidas. Super recomendables!

Excellent place to disconnect

Very nice Hotel I definitely would recommend this Nice clean and comfortable.

La limpieza

La habitación estaba muy bonita , sin embargo fue una lástima que no se podía utilizar la tina que fue una de las principales razones por la que pagamos esa habitación , el internet no era muy bueno la señal , locación y diseños de las habitaciones estaba muy bien , nos hubiera gustado que el check out fuera a las 12 pm sin cobro extra

The hotel was very nice but pricey in comparison. No WiFi, that was disappointing. They should have complimentary shuttle service to the two mile train-bus stop/town but they charge. Customer service could be better, not very friendly. You are paying for the LOCATION it has amazing views

Location is a Plus+! Cabin is nice and clean the bed is super Hard like a rock, need comfy beds for sure! The “SPa” is closed lol so not even open to enjoy the Sauna please try to turn on for your guest on site restaurant and a bar that looks good but I didn’t try any very close walking distance to shops , restaurants

Service was excellent from the check in restaurant room service everything was a great experience

Excellent

It is a very beautiful hotel and the food was incredibly awesome

Muy bonito hotel y buen servicio. Hay estacionamiento gratis y ofrecen tours. La calefacción y el agua caliente servían perfecto. El desayuno cuesta 250 pesos y es buffet.

What a great place!

Good